DVLA Contact Number: Driver and Vehicle Licensing Agency

DVLA contact number

0844 385 1655

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Get all the information about DVLA services, Our DVLA contact number helps you find more information on driving licences, vehicle registrations and car tax. Dial the DVLA telephone number listed by us on this website to contact DVLA about driving licences, vehicle tax, medical enquiries, complaints and vehicle registration.. This is a direct dial number, and there is no middle man involved in the whole conversation. Here, a team of professional customer service experts will guide you properly for driver licensing, vehicle registration, car tax application, and many other related services. Customer support is available between the hours of 8am to 7pm Monday to Friday and 8am to 2pm on Saturdays.

 DVLA Contact Numbers:

Are You Looking For DVLA Contact Phone Number?

For general enquiries and complaints, contact DVLA (Driver and Vehicle Licensing Agency) customer services team on (user friendly number).

The customer representative on this helpline number will also assist you with vehicle registration, vehicle tax, driver medical issues and many more. However these departments have their specific numbers that are listed below in this page.

What Is DVLA (Driver and Vehicle Licensing Agency)?

The Driver and Vehicle Licensing Agency (DVLA) is an organization of the Department for Transport, UK. It is accountable for assigning numbers to different vehicles in UK, their registration and taxation purposes. In 1983, most combinations of numbers were hampered from standard registration purposes. Because of this development, a majority of customers demanded personalization of their vehicles. Consequently, the DVLA initiated to put forward these numbers for sale in the year 1989. Millions of registrations are accessible to acquire through the official DVLA website. Also, some of the registrations are sold at DVLA auctions which are held constantly throughout the UK. DVLA has its headquarters at Swansea, Wales and they are accountable for keeping up records of more than 45 million drivers, including near about 38 million records of licensed vehicles. In case of any query, you can contact the DVLA contact number at

Services Provided By DVLA

Dvla Driving Licence – Driving Tests and Learner licenses• Provisional driving licenses
Dvla Blue Badge Questions
Dvla Number Plates
Dvla Change Of Address
Dvla Reg • Getting a photo card license
Dvla Car Tax • Car and Tax Discs
Dvla Swansea • Driving with a medical condition or disability
Licenses for other vehicles, like motorbikes, coaches and buses.
Dvla Road Tax
Personalised Number Plate
Dvla Registrations • Vehicles registration
Vehicle registration and Road Tax enquiries

This is an agency set up by U.K government to regulate policies affecting the vehicle users throughout the country. The main aim of DVLA is to issue driving licences to the people of U.K. DVLA also monitors any rash or bad drivers and can refuse their driving licences. Almost all working or middle class families possess at least one vehicle and there is a limited lifespan of every vehicle. By monitoring vehicle tax renewals, road and speeding offences, it is easy to see that DVLA is overwhelmed with lot of enquiries every day over the phone.

DVLA provides user friendly cheaper rate phone numbers starting from 03. People who have free number allowances from their phone service provider can use DVLA Driver Licensing contact numbers & details to contact DVLA. These numbers are eligible to use under free allowances services. You can find the most appropriate numbers for your queries below:

Which Are The Best Ways to contact DVLA for driver licensing and vehicle registration?

For General Queries And DVLA Complaints:

General queries related to your vehicle driving licence, complaints or any other general DVLA query can be solved by contacting Driver’s Customer services team on phone number:  Local call rates will be applied on calling this number. Call this number if you are unable to find any specific phone number to your query. Driver’s customer services team is DVLA correspondence team. Timings to contact DVLA Customer Service Contact Number are mentioned below:

Weekdays- 8 am to 7 pm.

Saturday- 8 am to 2 pm.  

Contact DVLA For Vehicle Registration And Tax Enquiries:

If you’ve bought a new vehicle and want to register with DVLA or you want to tax your vehicle, then call on DVLA vehicle registration and tax helpline number: . People who have applied for tax disc and it hasn’t arrived give a call on this telephone number. If you want to enquire about vehicle taxation, tax discs, declare a SORN (Statutory Off Road Notification) then contact this number. DVLA Customer support is available from 8am to 7 pm during weekdays and 8am to 2pm on Saturday.

DVLA Contact Number For Medical Enquiries:

If there is a query regarding medical issues and how they can impact on your driving, then give a call on Driver’s Medical Enquiries helpline phone number:  Call on this number at the following timings:

Weekdays- 8 am to 5:30 pm.

Saturday- 8 am to 1 pm.

It is cheaper to call on 03 numbers as local charges will be applicable on it.

DVLA Contact Number For Driver Check Service:

You’re driving licence can be checked by Car rental companies and employers if you are using their cars with their permission. To contact DVLA Driver Check Service call

This is an official phone number of DVLA Driver Check Service. This 09 number is a premium number and it is expensive to call on this number as compared to 03 numbers. Calling on this number can cost you around several pounds/minute.

What are the functions of DVLA?

DVLA largely deals with road users and vehicles. They monitor and examine a massive database, comprising of figures of users of the road and vehicles. It’s the central agency for managing provisional and permanent driving licenses. If you desire to book a theory test or have a medical condition, you should inform the DVLA as they may impact on your capacity to secure drive. In case, you want to acquire a personalized registration plate or renew your car tax, you can talk with an executive of DVLA helpline department

From the year 2004, DVLA has introduced the method of Electronic Vehicle Licensing, and the customers are able to pay their vehicle tax online and also over the phone and also order dvla forms. However, the option to pay the same is still available at the Post Office.

DVLA Headquarter – Address

Address Driving Licence Enquiries
SA99 1BU
Vehicle Registration and Tax Enquiries
SA99 1AR
Drivers Medical Enquiries
SA99 1TU
Drivers Customer Services
Correspondence Team

Contact DVLA Helpline

Driving Licenses – A Driving License is required in the UK to drive a vehicle legally on public roads. A Provisional or Learner License is issued when you are learning to driving. After passing a driving test, a permanent driving license will be issued.

Car Tax – Within the UK, Car Tax must be paid for all the vehicles operating on public roads. In case, a vehicle is not being driven, still there is a charge known as ‘SORN’.

Tax Discs – A Tax Disc is issued by the DVLA. It is displayed in the window of the vehicle, and also showing the date of expiry. On the other hand, from October 2014 onwards, the scheme of issuing a Tax Disc has been discontinued. But you are required to pay your car tax and update the status of the same online.

Blue Badge – A Blue Badge is a permit issued to individuals related to disability and mobility limitations. The beneficiary is permitted to certain parking privileges, disabled parking spaces and also permissible to park their vehicle on single or double yellow lines (nearly 3 hours).

DVLA Contact Number

For the convenience of all of the customers, we have provided the DVLA Customer Service contact number on this website. You can get all the required support pertaining to driving credentials, car tax, blue badge, personalized registration plates and everything that you would like to question.

Most important questions asked by customers –

How can I get a provisional or learner’s driving license?
How can I get new driving license, if it get lost or stolen?
How can I make a booking for a driving test (theory and practical)?
How can I pay my car tax?
How can I get a personalized registration plate?
How can I get resolved my queries about a service provided by the DVLA?

DVLA Phone Number

The customers who dial the DVLA contact phone number at will get connected directly to The DVLA customer services division. However, there are some limitations in relation to the phone call. All the callers will be charged at the standard rate of just 5p for every minute, provided that a BT landline is utilized to place the call. In the event, the call is placed from a mobile phone or another landline with a different provider, the service provider may incur additional charges per minute on the call made. Furthermore, the bill payer should give their permission to the caller, and the caller should be more than 18 years of age.

In case, you are a road user or a vehicle owner, still you can contact the DVLA phone number listed on this website. You can make an enquiry about the services offered by DVLA, and find out more about driving legislation, Highway Code and a lot of others.

How To Locate The Desired Registration Number?

If you are unable to locate your ideal registration or would like to have a request, you can directly contact the DVLA helpline Registrations that are not presently available but issued earlier could be tendered for sale at potential auctions. Still, if you are unable to locate the registration that might be formerly issued to a vehicle, you could trace the same if issued to a reliable number dealer.

The DVLA never recommends any particular dealer, and will not agree to any accountability for issues happening from this referral. The DLVA cannot revive old registrations for sale, and for this all details are listed on their official website. They also hold several auctions every year, comprising of approximately 1500 registration numbers in each auction. These actions are termed as Traditional and Timed auctions. At Traditional actions, a majority of popular registrations are sold, and at Timed auctions held 2-3 times a year in the UK, specifically requested registrations are sold to the public.

DVLA Contact Number Customer Services

How To Contact DVLA Support?

Find List Of free DVLA Contact phone number below. Get information on driving licence, vehicle registration and car tax.

DVLA contact number 0300 790 6802
Driver licensing enquiries 0300 790 6802
Vehicle tax 0300 790 6802
Vehicle registration 0300 790 6806
Driver Check Service contact 0300 790 6801
Theory test enquiry 0906 737 0013
Drivers’ medical enquiries 0300 790 6819
Car tax with translation 09061 393 837

Is there a special procedure I need to follow to get my vehicle taxed?

You can easily tax your car, motorcycle, or any other vehicle with the help of a reference number you must have received from a warning letter issued from DVLA or may be through a latest reminder (V11). Your vehicle log book (V5C) will also come handy. Make sure the book has your name.

You have the provision of making the payments via credit card, debit card, or Direct Debit.

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Direct DVLA Contact Number - DVLA Contact Number for Customer Service

Do I need to register my vehicle as off the road (SORN)?

It is imperative, as per the rules, to inform DVLA if you are interested in taking your vehicle off the road. At times, it is known as Statutory Off Road Notification). You can take your vehicle off the road immediately with the help of 11-digit number on your vehicle log book (V5C). You won’t be able to use your vehicle until you have taxed it once again.

Call DVLA Contact Number - 0872 164 0033 Qwikfix

How can I view and share my licence details?

The service can be used to do the following –

  • Have a look at your driving record such as, all the vehicles you can drive.
  • You can also check your penalty points or any disqualifications.
  • You can easily create a licence ‘check code’. This will help you to share your driving record with someone, such as a car rental company.

Make sure you know that the check code is only valid for 21 days.

You will be needing following things –

  • The postcode of your driving licence.
  • Your driving licence number.
  • Your National Insurance Number.

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Why is it important to have a log book (V5C)?

You will need to have a new log book (V5C) in case it has been stolen, damaged or destroyed. You can apply via phone if you are a registered keeper on the log book. You will need to pay £25 through credit or debit card. In case your name, address, or vehicle details have changed, then you won’t be able to apply via phone and instead you will have to apply via post.

You will have to wait for five days before you receive your replacement log book.

Is it possible to replace a lost or damaged MOT certificate?

You can have a replacement MOT certificate from your nearest MOT centre, in case you have lost or damaged the original one. You can easily have the replacement by doing the following things –

  • You can get in touch with any MOT centre
  • You need to provide them two things – Vehicle registration and log book (V5C) reference number.
  • When you have done all the formalities, you will be given a replacement certificate.

You won’t be able to apply for a replacement online.

Is it important to change your address or name on your log book (V5C)?

If you have changed your name and address, it is imperative you update your log book (V5C). You don’t need to pay anything to update it. In case, you havent changed your address, then you will be fined £1,000.

What you need to do –

You can do the following three things –

  • In the section 6 of your log book, you should write your new name and address. Make sure you don’t tick the ‘new keeper’ box.
  • In case you are changing your name, you can include a note saying that you will be changing your name.
  • Make sure you have sent the log book to DVLA.

DVLA Swansea Contact Number

What are the things I should know about changing details on a V5C registration certificate (log book)?

There are three questions in relation to changing details on a V5C –

  • When to update your V5C?
  • What evidence you should give?
  • How to update your V5C?

When to update your V5C?

It is important to update your details on the registration certificate to inform DVLA about –

  • Any mistakes on V5C.
  • Most changes you have made to your vehicle.

Changes you need to update –

It is important to update your V5C if you have done the following changes –

  • Fuel type.
  • Colour.
  • Seating capacity.
  • Engine.
  • Chassis or bodyshell.
  • Cylinder capacity (cc).

DVLA Customer Services

Changes may need inspection –

  • Chassis number.
  • Vehicle Identification Number (VIN).
  • Wheel plan.
  • Frame number for motorcycles.

DVLA will be informing you if they need to inspect the change.

What evidence you should give?

It is important you have given DVLA proof or a written confirmation in case you make any of the following changes to your vehicle. The update of your V5C will be rejected if you don’t.

Change of engine number or cylinder capacity (CC) –

You will have to provide either –

  • An inspection report provided for insurance reasons.
  • A receipt for the replacement engine.
  • Written evidence from the manufacturer.

Contact DVLA Personalised Registrations

   Change of fuel type –

You will have to provide evidence if –

  • Your current engine is converted – it is important that the confirmation is on headed paper from the same garage that did the changes.
  • A fresh engine is fitted – provide the receipt as confirmation.

How to update your V5C?

If there are any changes, make sure you mark on section 7 of your V5C and sign it. You need to send it to DVLA along with other required proof.

Where to send your V5C –

Make sure you send it to DVLA, Swansea, SA99 1DZ in case you have made the following changes –

  • Weight of a goods vehicle.
  • Fuel type.
  • Number of seats on a bus.
  • Engine size (cc).

What are the legal obligations of the drivers and riders?

You need to do so many things before you drive a car or a motorcycle. These things comprise of – registering your vehicle, paying tax, a driving licence, getting an MOT, and making sure it is insured.

Before your ride or drive, there are certain things you should do –

  • It is important you meet the minimum eyesight rules.
  • It is important you have a driving licence.
  • It is important you meet the minimum riding or driving age.

Vehicle requirements –

  • It is important that your vehicle has a current MOT certificate.
  • It is important your vehicle is registered with DVLA.
  • You need to up to date your vehicle tax.

DVLA Contact Number for All Customer Service Queries

Changes to personal or vehicle details –

It is imperative to inform DVLA if –

  • You have changed both your name and address.
  • If you have or developed a medical condition.
  • If you have made any changes to your vehicle.
  • If you are interested in selling your vehicle.

Is it necessary to identify the documents required for a driving licence application?

It is mandatory to send an identity document along with your application but if you are having a UK biometric passport then you don’t need to. There is no need to send in the passport, instead using 9-digit passport will do.

In the event you don’t have a biometric passport, you will have to send the following identity documents –

  • A travel document.
  • An existing passport.
  • A BRP (Biometric Residence Permit).
  • An EEA (European Economic Area) and EU (European Union) national identity card.

How can I track my driving licence application?

If you have made an online driving licence application earlier, you can easily track the progress of your application.

Before you can start, there are certain things you should know –

  • You will receive your driving licence within a week of completing your online application.
  • You will also need to have Government Gateway ID and password.
  • You can also ask for the new Government Gateway ID and password if you have forgotten.

DVLA Contact Phone Number

How can I apply for full driving licence?

As soon as you pass your practical diving test, you are eligible to apply for a full driving licence. In the event you are still carrying a photocard provisional driving licence with your old name and address & you haven’t made any alterations, then in that case it will be your examiner who will be sending your driving licence pass certificate to DVLA. You will get your full driving licence within three weeks.

Can I check someone’s driving licence details?

Yes, you can use this service in order to check the driving licence details of any individual, such as – disqualifications and penalty points. In order to do this, you will need to have two things –

  • A check code from the driver.
  • Their diving licence number’s last eight characters.

It is imperative you have used the code within 21 days and you are allowed to use the code only once. If you want to carry out another check, then you need to have another code.

Can I replace a lost, damaged, stolen driving licence?

In this case, you will be given a replacement provisional or full driving licence online with DVLA. Government Gateway ID can be used to apply. If you don’t have the ID and you still want to register, you will be provided the ID as a part of your application.

If somehow you find your old licence later, then make sure you have given it to DVLA. You can send your old licence to the following address –



SA99 1AB

What are the rules for electric bikes?

In Britain, if your age is 14 or more, then you don’t require a licence to ride an electric bike. But, it is important that the electric bike meets certain requirements and moreover, they don’t need to be taxed, insured, or registered. There is a term given to the electric bikes if they successfully meet the requirements – (EAPCs). They can have two or more than two wheels, such as bicycle or tricycle.

DVLA Contact Telephone Number

EAPC requirements –

There are specific requirements for EAPC –

  • The maximum output power of the motor should not be over 250 watts.
  • It is imperative that the bike have pedals that can be used to propel the bike.
  • If the bike is travelling at a speed of 15.5 mph, the electric motor should not be able to propel the bike.

Where can I ride an EAPC –

If the bike successfully meets the requirements, then it will be classified as a conventional paddle bike. This will mean you can ride the bike on the cycle paths and at all those places where the paddle bikes are allowed.

What should I know about emissions testing?

There are strict laws when it comes to vehicle’s exhaust emissions, in case your vehicle’s emissions are on a higher side, you will not be issued an MOT (ministry of transport) certificate. As a part of MOT, every vehicle undergoes a test for exhaust emissions and the testing is being done using a meter.

If your vehicle is not able to pass the emissions test, then it will also not qualify for MOT. It is imperative you have found a resolution for the issue before you get an MOT certificate. The only vehicles which are exempted from the emissions test are as follows –

  • Hybrid vehicles.
  • Vehicles with less than 4 weeks.
  • Quadricycles.
  • Vehicles with 2-stroke engines.

Roadside Checks –

Make sure you are well-aware of the fact that your vehicle can also be checked during a roadside inspection. If your vehicle fails the inspection, you will be issued a prohibition notice. As per this notice, you will be given a time period of ten days and within these 10 days, you will have to resolve the issue or you may have to face the prosecution.

What are the rules for license plates (number plates)?

Contact details and numbers for DVLA Swansea

It is imperative that your vehicle should show the licence plates clearly. Make sure you have not rearranged the letters or numbers making it hard to read. If you have, then you could be fined up to £ 1,000 and moreover, your car won’t be able to pass MOT test.

Rules for number plates –

  • It is important your rear number plate should display black characters with a yellow background.
  • As for the front number plate, it should display black characters with a white background.
  • It is imperative your licence plate should be made of a reflec
  • Your licence plate should not have abackground pattern.

Am I allowed to put a registration number on my vehicle?

You can use this service only –

  • If your vehicle is registered with DVLA.
  • If your vehicle is available for inspection.
  • If your vehicle is taxed or SORN has been set up for the last 5 years.