DFS Contact Number

How To Contact DFS?

DFS Contact Number

0800 110 5000

DFS Contact Number

Headquarters: Doncaster
Founder: Graham Kirkham, Baron Kirkham
Founded: 1983
CEO: Ian Filby

How to track my order?

To track your order simply click here with your order number or your email address/ telephone number and the surname the order was placed in.

What do I do if I haven’t received my delivery?

DFS Contact Number

You can call the store where you placed your order. If you have placed the order online,you can call DFS helpline number: 0800 110 5000

What happens if I move before my furniture has been delivered?

If you have moved home and want to provide the new address details, you can call the DFS store from where you have placed the order.

Do I have to pay delivery charges per item?

No, DFS charges for the entire order not per item.

What are the company delivery charges?

The company will deliver and install your sofa within the 50 mile radius by road of a DFS store for £55. To get a delivery estimate you can contact DFS customer service number: 0800 110 5000

Kays Catalogues Contact Number

How To Contact Kays Catalogues (K&Co)?

Kays Catalogues was a successful mail order company founded in 1890. It was one of the leading companies of U.K in the later part of the twentieth century. Kays Catalogues also marketed itself by the pictures of Worcester Cathedral on the front page of its catalogues. However due to major losses in the company, the company was closed in 2004. The closure merged Kays Catalogues and Littlewoods to be operational under a new brand name Shop Direct. In 2011, the Kays brand was discontinued and is now named as K&Co.

http://www.fixithere.net/k-co-contact-number/

How can I get support from K&Co. customer support team?

The company has appointed a separate team to solve your queries.If you are not satisfied with the answers  are given on the official website, you can contact the team with just the click of a button. You need to visit the company “Contact Us Page”  and the agent will make sure that you have a satisfactory response to your query.

K&Co. Customer Services is the best answer for your queries

Want to get your queries solved quickly? You can get in touch with the company’s customer service team. The company aims to provide a dedicated and professional team to solve your problems. With different options available to contact the company, you can choose the best option suitable to you.

K&Co. Helpline Number

0844 822 8000

Timings: 7 am to 11 pm (7 days)

Common Kays Catalogues Customer Queries:

Does K&Co. deliver at the work address?

Yes, the company delivers to most work addresses. To add a work address on your account, follow the steps mentioned below:

  • Login to My Account
  • Add the work address as your alternate address in “address book”.

What delivery options are offered by the company?

Following delivery options are offered by K&Co.:

Free standard delivery:

  • Delivery to any address or a Collect+ shop.
  • Order delivered within 48hrs between 7am – 9pm Monday to Friday.

Flexible delivery for £4.99:

  • Next Day Delivery, you can order by 7pm the day before.
  • You can choose a delivery day.

How can I track my order?

You can track your order by using the “Track Order” section in My Account page.

How to use K&Co.Collect+ Delivery Service?

At the checkout, click “Deliver to a Collect+ store” and follow the steps mentioned below:

  • Enter your postcode to search your nearest Collect+ store.
  • Select your chosen store and choose your contact medium(sms or email) when your order arrives at the store.
  • Click ‘continue’ and checkout.

What to do if I missed my delivery?

The company will leave a card with contact details on it for you to call and arrange your delivery for another day. You can also use K&Co. “Collect+ service” and have your item delivered to one of 4,500 participating shops.

Does K&Co. deliver parcel overseas?

The company delivers parcels within  UK, Channel Islands and Isle of Man. However, the company can deliver smaller items to service personnel overseas through BFPO.

TIP:There is no additional charge for delivery to these locations.

Contact K&Co

0844 822 8000

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How to track my returned order?

To track your returned order follow the steps mentioned below:

  • If the order is sent via Yodel, you can click here to track your parcel using your reference number.
  • If the order is sent via Post Office, you can click here to track your parcel using your reference number.

Will the company refund my delivery charges?

K&Co. will refund, the delivery charges when all the items in the order are faulty and the standard delivery charges if you cancel your order under the Consumer Contracts Regulations.

How much should I pay if the returned goods are not yet credited?

You have to make a minimum payment as printed on your last statement.

For further queries click on Contact K&Co.

K&Co – Kays Catalogues Contact Number

How to return an item?

Follow the steps mentioned below to return your item:

  •    Log in to My Account > select “Returns” tab.
  •    Find your order > and select the items you want to return.
  •    Follow the onscreen instructions and select your return option.

What to do if I receive a faulty item?

In case of a faulty item, you can return the item by following the steps mentioned below:

  • Log in to My Account > select “Returns” tab.
  • Find your order > and select the items you want to return.
  • Select the reason as ‘faulty’, follow the returns instructions, select your return option and you’re done!

Where can I get a replacement returns note?

To get a replacement returns note, follow the steps mentioned below:

  • Sign in to My Account > click “Arrange a Return”.
  • To return items at a local store using K&Co. Collect+ Service click here.

How much time will it take for my account to be credited?

It can take up to 7 days from the date of your return and upto 14 days for the larger items.

How to change my account password?

To change your account password follow the steps mentioned below:

  • Sign in to your account with the current password.
  • Go to My Account > click on “My Details” tab.
  • Select “Change Password”.

What to do if I am unable to make this month’s payment?

You can call on K&Co. helpline number: 0844 822 8000. The payments team will help you in the best possible way.

TIP: If your payment is late or less than the minimum payment amount you will be charged £12 as an administration fee.

What to do if my voucher/ discount  is unavailable on my statement?

If the discount/voucher reduces the balance: It will be shown on “Your Summary” page under “Total Payments Received”.

If the discount/voucher reduces the price of the item:It will be shown against the item either on your “Running Account Statement” or “Extended Terms Statement’.

How can I increase my credit limit?

You can either click on complete ‘Increase my credit limit’ form or call at 0844 811 1218.

How can I cancel my account protection (Shopping Insurance)?

You can either call at 0844 822 4604 or write to  K & co Customer Services at Sandringham House: Sandringham Avenue, CM92 1LH.

TIP:There is no charge for cancellation.

Aldi Contact Number

How to Contact Aldi Customer Service?

Aldi Contact Number

0800 042 0800

Aldi contact number

How to track my order?

Login to your account and you can track your order in the “Order History section”.

What to do if I receive a damaged parcel?

You can return the damaged goods to the company. All the parcels arrive with an Aldi dispatch note, you can complete the returns form and take the parcel to a CollectPlus collection point or Royal Mail post office.

Aldi Customer Service

0800 042 0800

aldi customer service

What to do if I miss my delivery?

The courier company may attempt to deliver the item again and will contact you via email with further details.

How to select CollectPlus as a delivery option?

You can choose CollectPlus as a delivery option on the Delivery Options page, before you get to the Payments page of checkout.

What are the charges of CollectPlus service?

The CollectPlus service charges are £3 per order irrespective of number of items as it is one-off charge per order.

Why CollectPlus service is not available for my current order?

This could be because the item you want to purchase is either too large or too heavy for this delivery method.

What to do if I lose my collection code for CollectPlus?

You can contact Aldi helpline number: 0800 042 0800 to arrange a new collection code if you have lost the collection code sent from CollectPlus.

Contact Number For Aldi UK

0800 042 0800

Aldi Helpline Number

Can someone else collect my order on my behalf?

Yes, someone else can collect your parcel on your behalf provided they must have your proof of ID and your collection code.

What to do if my parcel isn’t available at the CollectPlus collection point?

In this case you can contact the Aldi customer team.

Is it possible to return my item with no receipt or labels?

Yes, you can return your item provided you must have some proof of purchase.

Where can I find my credit card security number?

The credit card security number is located at the back of MasterCard/Visa credit and debit cards. It is a 3 digit number located at the right of the signature strip.

Aldi Stores Limited Customer Service

Does the company accept payment by BACS?

No, the company does not accept  BACS payments at the moment.

What are the delivery charges of Aldi?

The charges are according to the options you use:

Options and charges are:

Standard Delivery – £3.00

Next Day Delivery – £4.00

Named Day Delivery – £4.00

CollectPlus – £3.00

Is it possible to get a same day delivery?

No, Aldi doesn’t offer same-day delivery. However if you place your order before 6pm (Monday-Thursday), you will get the delivery on the next working day.

How long will it take for my order to arrive at my chosen CollectPlus collection point?

You will receive a confirmation from CollectPlus via email and/or SMS once your parcel is available for collection. Your item will normally arrive at the collection point within 3-5 working days.

Can I track my CollectPlus order?

Yes, you can track your CollectPlus order. You will also get the sms updates form CollectPlus.

How can I return my item collected from a CollectPlus collection point?

You can contact Customer Services team to arrange your return.

How long will it take for a refund to show on my account?

It will take 10-14 working days for the refund to show in your account.

Aldi Phone Number

What is the Aldi’s returns and refunds policy?

Following are Aldi returns and refunds policy:

  • 60 Day Policy: You can return a faulty product within 60 days of purchase, as long as you have proof of purchase.
  • 12 Month Policy: If you have a faulty product bought within the past 12 months, you can contact the company with proof of purchase.
  • Change of Mind: If you have changed your mind, you have to send the product and its package back within 60 days in its original, unspoilt and resalable condition, along with your returns form.
  • Multi-Part Sets: To obtain a full refund all parts of a multi-part set or bundle must be returned.

Where can I find an item’s product code?

It’s a 15 digit numeric code displayed on the right-hand side of the screen above the product name.

How can I remove an item from my basket?

To remove an item from your basket follow the steps mentioned below:

  • Click the “Basket” icon in the top right-hand corner of the screen
  • Click the “Remove” button next to the item that you wish to remove.

Where can I check my order history?

Click on the “Account’ link at the top of the screen to check your order history.

ParcelForce Contact number

How to Contact ParcelForce Customer Service?

Parcelforce Worldwide is a Britain based courier and logistics’ service company. It is the trading name of the Royal Mail Group Ltd and has been put within the UK Parcels, International and Letters division.

Originally, the parcel post service of Royal Mail was started in 1883 and in 1990 was re-branded as Parcel Force Worldwide after being divided into three separate divisions in 1986.

ParcelForce Contact number

ParcelForce contact number

The company operates a “hub and spoke” collection and delivery system. It works through its two hubs based in Coventry, adjacent to the airport.

ParcelForce Customer Service

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Parcel Force Worldwide Services

Parcelforce Worldwide has a few major services namely

Sending Parcel

  • Next Day Delivery

  • Next Day Delivery by Noon

  • Next Day by 10

  • 2 Day Delivery

Receiving Parcel

  • Arrange re-delivery

  • Pick up your Parcel

Regular Parcel Sender

  • Become an Account Customer

  • Login to your account

Did you miss a delivery to your address? Are you facing any problems in tracking your parcel?

River Island Contact Number

How To Contact River Island?

River Island is a multinational high street fashion brand and was established in 1948 by Bernard Lewis & his three brothers in London. It was started out of a Nazi Luftwaffe bombed site in London and initially sold fruits, vegetables and then knitting wool under the title “Lewis Separates”.

River Island Contact Number

0344 576 6444

By the year of 1965, it had expanded to 70 stores and a new identity was decided with the name of “Chelsea girl”, in reference to the King’s road in Chelsea, hub of fashion, music and popular culture.

In 1982, Concept man stores were launched and this brand was later merged with “Chelsea girl” to form “River Island” in 1988.

The “Chelsea girl” brand was reintroduced within “River Island” as a capsule collection.

Did you face any problem while placing your order on River Island website?

Was your product damaged? River Island Contact Number For Customer Support

44 (0) 344 576 6444

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 River Island Customer Service Number

44 (0) 344 576 6444

Timings

Monday – Sunday               08.00 – 22.00

Good Friday, March 25 – 09.00 – 22.00

Saturday, March 26 – 08.00 – 20.00

Easter Sunday, March 27 – 09.00 – 18.00

Bank Holiday, March 28 – 09.00 – 20.00

Mothercare Customer Service Contact Number

How To Contact Mothercare Customer Support?

Mothercare is a retailer from Britain and specialises in products for expectant mothers and babies. Selim Zilkha and Sir James Goldsmith founded the company in 1961 and it went on to list in London Stock Exchange in 1972.

As of November 2009, the company has over 1, 060 stores worldwide in 38 countries and out of these stores 389 were in United Kingdom only.

Mothercare Contact Number

0344 875 5222

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Was there anything wrong with the product delivered to you?

Do you want to know more in detail about the international deliveries?

Mothercare Customer Service

0344 875 5222

B&Q Customer Service Contact Number

How To Contact B&Q Customer Support?

B&Q Contact details, Contact number, customer complaints, customer services email, customer helpline

Contacting B&Q customer services is the best way to get your queries solved. You can visit their “Contact B&Q” page here. To make things easier, you have the option to call their dedicated helpline number or write to them at their postal address to get the problem solved. B&Q customer services is notable for their prompt response and satisfactory solutions to customer services.

B&Q Customer Service

0333 014 3098

B&Q is a British retailing company also known as Block and Quayle. It was founded in 1969 by Richard block and David Quayle. It’s headquarters are located in Eastleigh. B&Q has its operations in four countries China,Taiwan, United Kingdom and Ireland. The company is now a subsidiary of Kingfisher plc.

Services provided by the company are mentioned below:

Building supplies

Electrical & Security

Heating & Insulation

Lighting

Outdoor & Garden

Plumbing

Tools & Equipment

Doors & Windows

Flooring & Tiling

Home & Furnishing

Hardware

Paint & Wallpaper

Bathroom Fittings

How to contact B&Q customer support team?

B&Q has a professional customer support team to solve queries faced by you. The customer support team offer various channels to get in touch with them such as a helpline number, a dedicated email id and a postal address to write about the problem. The customer support team aims to develop a user friendly experience. They also advise them about any future problems which might occur.

You can call the B&Q helpline number mentioned below:

Contact B&Q

0333 014 3098

Timings: Weekdays- 8 am to 8 pm.

Saturday: 8am-5pm

Sunday: 10am-4pm

You can write at:

B&Q Customer Services Torrance House, Erskine Renfrewshire, PA8 6PA

For more queries Click here

B&Q Customer Support Queries

Where can I find B&Q Club membership number?

The number will be printed on your B&Q club card. You can also find your membership number written on top of  every email received by B&Q.

How to replace my lost B&Q Club card?

B&Q agents will issue you a new card and register it for you. You can also register your new card online by clicking on the link Attach a card to your account page.

What is the validity period of B&Q club reward vouchers?

You can find the expiry date written on the voucher. The company will also send you a reminder in advance to notify if your voucher is due to expire.

How to update my contact details for the B&Q Club?

You can Update your membership details page. You’ll receive a verification email with a link on it. Click on the link to visit a page where you can update your details, including email address.

How to register my B&Q Club or B&Q Diamond Club card?

To register B&Q club or B&Q diamond club card click Card registration page. You have to enter your details and click submit.

How long does it take for my B&Q club voucher to arrive?

It will take around ten days for your B&Q Club registration voucher to arrive.

From where can I collect my “Click & Collect”order?

Your “Click & Collect” order will be available at the “Click & Collect” point in your chosen store. Look for the “Click & Collect” signs in the checkout area.

Is it possible to return a Click & Collect order?

Yes, you can return a Click & Collect order to any B&Q store. For more queries click on Returns and refunds page.

Is it possible to change my Click & Collect order store, once my order has been placed?

No. once a Click & Collect order has been placed, it’s not possible to change the store.

How can I change my delivery date?

To change your delivery date, you can call B&Q Home Contact Centre number: 03330 143357

How to book a delivery date?

B&Q will automatically offer you the earliest available delivery dates once the item has been added to your shopping basket.

Debenhams Customer service Contact Number

How To Contact Debenhams?

Customer service: 0844 800 8877
CEO: Michael J. Sharp
Founded: 1778, London
Revenue: 2.323 billion GBP (2015)
Net income: 93.5 million GBP (2015)
Operating income: 134.1 million GBP (2015)
Founders: William Clark, William Debenham

What to do if an item is missing in my order?

This could be due to the following reasons:

  • Your items may be packed in different parcels and will be delivered at different times.
  • If the item listed on the despatch note is missing, you can contact Debenhams  Customer services team.

Debenhams Contact Number

What to do if I have received a wrong item in my order?

You can contact Debenhams’ Customer services team to arrange a replacement order.

For more information, Click Here.

What to do if my order is damaged?

You have to return the damaged item back to the company. To return the item Click Here

Why haven’t I received my refund?

The refund is sent to your account within 5 working days. However some banks may take longer than 5 working days to process refund payments. If you have not received your refund even after 10 working days,  you can contact Debenhams Customer services team.

Do I have to pay delivery duty?

Yes, you have to pay all the duties and the charges for the deliveries outside U.K.

How to return a product?

You can return the items via your local postal service.

Follow the instructions mentioned below:

  • If a product is faulty or damaged, you can contact Debenhams Customer services team to obtain a returns authorisation code before returning faulty goods.
  • Repackage the product into the original packaging and fill the return label enclosed in your parcel.

Which products are excluded from Debenhams return policy?

The company does not offer any exchange or refund on gift experiences, furniture, beds, custom made and altered items unless they are faulty.

Following are the items that are non-returnable unless they are faulty:

  • Cosmetics and fragrance.
  • Pierced earrings and other pierced body jewellery.
  • Quilts, duvets, pillows and mattresses.
  • Gift food and products containing alcohol.
  • Underwear/lingerie, control wear, hosiery and swimwear  unless the hygiene strips and tags are still in place and packaging remains unopened and undamaged.
  • Hats and hair accessories.
  • Fascinators.

How long will it take for my refund to be processed?

Once the company has received your return at their warehouse, the company  will process your return within 24 hours. You should expect to see your refund in your account within 5 working days once you have received your “Return refund complete” update email, some banks may take longer than 5 working days to process refund payment.

If you have not received your refund and it has been 10 working days since  you received “Return refund complete” update email, you can contact Debenhams Customer services team.

Debenhams Customer service

What payment methods are accepted by the company?

Debenhams accepts following payment methods which are mentioned below:

  • PayPal
  • Visa
  • MasterCard
  • American Express
  • Delta/Connect

Can I use two methods of payment when ordering online?

No, Debenhams only accept one payment method per order.

What to do when my promotion code is not working?

This could be due to the following reasons:

  • The promotion code has expired.
  • The promotion has not started.

How to change the details in my account?

To change the details, follow the steps mentioned below:

  • Login to your Debenhams account.
  • Click on the area where you want to make the changes and click “update”.

How to reset my account password?

To reset the account password follow the steps mentioned below:

  • Click  “Sign in” at the top of the official website.
  • Click “Forgotten Your Password” and enter your login email id.
  • Your new password will be sent to your contact email address. Once you have logged in with your new password, you will be prompted to change it to something more memorable.

What to do if I haven’t received my e-Receipt?

You can “Contact Debenhams”  with the details of “store name” and “date of purchase”. Debenhams customer care team will assist you in the best possible way.

Can I send my e-Receipt to multiple email id’s?

No, an e-Receipt can only be sent to the individual email address which you have provided to the adviser at the time of purchasing the  items.

How to return items using my e-Receipt?

You have to present your e-Receipt to one of Debenhams sales advisor. Either you can bring the printed copy of your e-Receipt email or you can bring the email along on a device to show proof of purchase for your items.

How to exchange an item?

You can exchange the items in the following ways:

In Store: Exchanges can be processed at your local Debenhams store.

Online: You can Contact Debenhams customer care team if you are unable to find any local store.

TIP: Once an exchange has been agreed you will need to follow the normal returns process to return the original item.

How to cancel my order?

You can cancel your purchase within 14 days of receiving your order. In order to cancel your order you will be required to return your parcel within 28 days via return options. Alternatively you can refuse delivery once the parcel arrives. For more queries, click on cancellation terms & conditions.

How to check my Beauty Club account balance?

Login to your Beauty Club account to view your balance. On the screen you will be able to see the following:

  • Points: It will show the number of points earned.
  • Available to spend: This will show the amount of reward £’s you currently have and any previous rewards that you have not spent.
  • Due to expire within 30 days: Reward £’s expire 6 months after you receive them. You will get a notification a month before the reward £’s run out.

What  to do if my Beauty Club card is lost?

If your Beauty Club card is lost follow the steps mentioned below:

  • Login to your Beauty Club account and Register your card as lost or stolen.
  • Get a new Beauty Club reward card from any Debenhams local store.
  • Log into Beauty Club account to register the new card.
  • Your existing points and rewards will automatically transfer across to your newly registered Beauty Club reward card.

TIP: The transfer of points and rewards can take up to 24 hours.

What to do if my beauty card  points balance is incorrect?

You can Contact Debenhams customer services team who will assist you in the best possible way.

How to register my beauty club reward card?

You can register your card in the following ways mentioned below:

  • Click on Online Registration.
  • You can ask the staff member at any beauty or fragrance counter to register the card for you.

How to activate my gift card or voucher?

Gift cards: Activation is not required.

E-gift cards: Once you have received an email or a notification  on your phone following payment, you can view your E-Gift card by clicking the “Activate E-Gift card Now” button.

Paper Gift Vouchers: Activation is not required.

How to top up my gift card?

Gift cards: You can visit Debenhams top-up page. Alternatively you can top up at any local store.

E-gift cards: To top up your E-gift card, click on  top-up page.

Paper Gift Vouchers: In this case you have to place an order for a new voucher either in-store or online.