Calls cost £0.5 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. We are not affiliated with this or any other company listed on this website.
What Is The Number To Contact Samsung Customer Service Uk ?
You can directly contact the Samsung customer service number , in order to discuss any of the products or services offered by Samsung company. Samsung is one of the most famous companies in the UK for their best value smart phones. They are also the pioneer electronics manufacturers in terms of technology. The most popular Samsung products available in the UK range from televisions, and mobile phones to several entertainment systems. It is obvious that the ‘Samsung Customer Service’ department remains busy through the day, in order to give replies for a wide range of questions coming to them.
Keeping in view the convenience for all of the customers, ‘Samsung ’ has structured the Samsung customer support number in such a way that it offers easy accessibility and maximum comfort. All the members of the Samsung support team are committed to work as per the standards laid down by the company. The best option for contacting an executive of the Samsung support is by calling the phone number listed here.
Samsung is world renowned for its quality products. Now if you receive any Samsung product with an operational or quality defect purchased, it could be returned for an exchange or a refund within thirty days of its purchase. Samsung will definitely refund your paid amount for the received defective item as well as any of the shipping charges that have been incurred by you.
✔ How to place an online order?
Now shopping at Samsung.com ( read more about Samsung ) is quite secure as well as easy. And to place your order online, just needs the following few steps:
- Choose the item which you wish to buy and after that click the ‘Buy now’ button from either your product detail or the quick view page.
- After that either choose to continue with your shopping or just directly go for the Checkout
- After you finish your shopping job, just click the ‘Shopping Cart’ option on the top-right corner of the page and then go on with the Checkout
- You would receive an email which will include your order number in order to confirm your order.
✔ What to do if you’re having trouble when you place your order?
- In case you face any of such problem, just dial the ‘Samsung Helpline’ or visit samsung.com, for further information.
✔ What to do if you’re not able to finish your Checkout process?
- After entering all your details correctly, you still are not able to finish your checkout process then the ‘Samsung support uk’ team might require some more information for the security check purpose.
- You are required to call the ‘Samsung Customer Service’ number to verify as well as confirm your details for the order processing purpose.
✔ Can an order be placed over the phone?
- Yes you can place your order via phone and the friendly Samsung Customer Support team would love to assist you.
✔ Is the billing address required to match with the address on your credit card statement?
- Yes, it is requisite. For the verification of your credit card you are required to enter your exact billing address as it use to appear on the statement of your credit card.
Another option to contact Samsung customer service department is by using email or live chat with an executive of the Samsung customer service team. It permits all of the customers to get the customized advice that they are gazing for. In this case, the customers have not to incur any costs regarding placing a call to the Samsung phone number. A good amount of information has been included on the Samsung official website, followed by frequently asked questions and their answers listed by the Samsung customer care team face.
In the event, you have lost your Samsung mobile phone and you want immediate help, the best solution is to dial the Samsung phone number – for further advice or instant action. Any customer can contact this number 24/7, and there are no restrictions for this. However, the caller must be more than 18 years of age and must possess the bill payer’s authorization to place the call. Whenever any caller dials the Samsung contact number, it will incur charges at the rate of 5p per minute, provided that the call is made from a BT landline. Another landline or a mobile phone can lead the bill payer incurring additional charges for placing the call to the Samsung customer service number.
We are an independent company, and have no association with any of the companies listed on the website. We recommend the caller to contact their service provider before placing any call to the Samsung phone number. Samsung is able to manage the huge volume of calls by allocating several divisions within the one same department comprising of proficient customer support team.
✔ How to check your Order Status?
- Now in case you own a Samsung account, then you can sign in anytime to confirm your ‘Order Status’.
- If you don’t own any account, then you can even dial the customer care contact number of Samsung anytime between 9a.m. to 9p.m., seven days a week, with your order number to verify your order status.
- After your order is shipped, you will get a shipping notice which comes along with the tracking details. You can even track your order via its carrier using these details.
✔ How to cancel the order?
To ensure your Samsung experience as rich as possible, is our sole motto. So for your order cancellation, you’re just required to either dial us at our Samsung customer service contact number which is available 7 days a week between 9am to 9pm or email us.
✔How to ensure that online Samsung shopping is secure enough?
Samsung considers the security issue quite seriously. Numerous safety layers are being implemented for the protection of your privacy and security. Samsung site has all its security assessments in place to prevent against any misuse, loss and/or theft of the information under their wings. Each of the transmissions that include information which can be personally identified is secured via the industry standard Secure Socket Layer (SSL) protocol encryption technique to prevent against any loss of information to achieve a trusted and secure experience. Samsung even utilizes many other contractual and physical policies as well as practices to secure all your information. Though, nobody can guarantee a 100% secure data transmission.
✔ What does ‘Bill Me Later’ stands for?
- ‘Bill Me Later’ means fast checkout. It is the most effortless and efficient way to make your payment without any credit card usage.
- You just need to simply choose the ‘Bill Me Later’ option when you checkout, reply two easy queries and agree to the terms.Now there isn’t any other application procedure. ‘
- Bill Me Later’ provides flexible and easy terms which allow you to either select to pay over time or in full.
Samsung customer service do everything to ensure that your experience at Samsung contact number makes your life a little easier. You have to dial the Samsung customer service contact number , which is available seven days a week between 9am to 9pm in order to exchange/return your product or any other query. On the website, Your ‘Samsung Account’ offer you the prospect to access all the Samsung applications and services. Your ‘Samsung Account’ allow you to directly shop at the Samsung website, and also receive thorough Samsung uk support for all your products from Samsung. And you can even track your orders online, opt to register products to acquire special benefits, write your review and download apps – all of these activities from a single account.
During registration, Samsung customer service collects all of your personal details such as your name, your address, email-ID as well as your phone number. Now these details are being used to reply to your queries as well as your requests, to contact you if needed and also to email you about special events such as promotions, sales etc. Samsung also utilize cookies as well as other techniques to gather non-personal details for various other purposes such as to improvise the content as well as the design of its website. Now you may even opt out of any sales or promotional communications by just following all the steps mentioned when you receive any communications from our end. For further enquiries, just dial the contact number of Samsung support center .
Online Product Availability and Assistance:
✔How to look for a product online which you saw at a store?
You can utilize the ‘Search feature’ to seek for a particular item by its unique number or a keyword. Though, all the merchandise available in the stores might not include your choice of product.
✔ Where else to purchase Samsung products from?
Other than Samsung’s official website, the various Samsung products are also available with thousands and millions of electronics stores worldwide. And in order to locate an authorized Samsung retailer near you, just log onto to the product page of your choice of the product and choose the ‘Shop button’.
✔ How to avail help about using your new Samsung product?
Just dial the Samsung helpline number or visit at www.samsung.com/uk/Samsung support/, for further information.
Samsung Shipping as well as Samsung Service queries:
✔ What are the various shipping options?
1). Standard: The order is shipped within just a single working day from its acceptance and its confirmation and the transit period is between 1 to 3 working days.
2). Expedited: The order is shipped within just a single working day from its acceptance and its confirmation and the transit period is 2 working days.
3). Express: The order is shipped within just a single working day from its acceptance and its confirmation and the transit period is also a single working day.
4). Samsung ‘White Glove Delivery’:
Samsung also offers ‘White Glove Delivery’ service on its selected TV models.
✔ Why the product should not be shipped to any Postal Box address?
Samsung, offers its shipment service at all the accessible places and even knows that all of its clients do not possess a traditional street addresses. So in order to offer the most secured as well as extensive coverage, we do not ship to any of the ‘Postal Box addresses’. And each of the Samsung online orders is delivered directly to the clients through various carrier services.
✔ Can the order be redirected to your other address after it’s been shipped?
No. After your Samsung online order is been shipped, it would definitely reach its designated address provided by you at the time when you place your order. And in case you’re not able to pick up or receive that order after three courier attempts, your order will return to the Samsung warehouse and your full credit card refund process will begin.
✔ Why your signature is required to receive a package?
Most of the orders which are shipped include precious as well as personal items and it’s our top priority to make sure that the products should safely reach their respective owners. And in case you’re not able to receive the delivery at your home address, alter your shipping address to an address where either you or your known would be available to sign the package on your behalf.
✔ What if you’re not available to sign your order?
Now to deliver your package at your shipping address our carriers make at most three attempts. And after the 3rd failed delivery attempt, your order would return to us by our carriers and the refund process would begin accordingly.
✔ Who to contact if the order shipment arrives late or if it is lost or if it arrives damaged?
You have to call at the contact number of the Samsung customer service, between 9am to 9pm available seven days a week for more information.
✔What to do if an item(s) is missing from your shipment?
Now it might be possible that based on the availability of the product your shipment was being split-up and subsequently your missing items would be shipped later on when these are available. The shipment confirmation would be included with a products list which will come along with your shipment. And to track the order, do verify the Order History.
You have to call at the contact number of the Samsung customer service, between 9am to 9pm available seven days a week or just email us and we would confirm you with the missing item(s) status.
When calling the samsung uk customer service department, it is advised that if you are an existing customer, you should provide your Customer – ID number to the team member, so that it should be easier to access the account details related to your queries. This keeps away from the possibility of asking several security questions from the customer before gaining any access to their account. On the Samsung website, all of the customers can find the contact address, and this is not a direct phone number. Samsung customer service attempt their best to offer the greatest level of customer services, but different people expect something different and accordingly it would be more appropriate for customers to make use of the Samsung contact number listed by us on this website.
Just calling the Samsung phone number listed on this website is the best and appropriate method to contact Samsung customer service department. Here, you can get all of the information and efficient advice as early as possible.