Virgin media customer service contact number

If you have any query related to boosting the speed of your broadband, wireless networking, data backup & storage, and dial-up, then make sure you get in touch with Virgin Media contact number. Your query will be heard by one of the customer support representatives, he/she will provide you with a resolution then and there.

Virgin media contact number


Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. We are not affiliated with this or any other company listed on this website

Headquartered in Hook, Hampshire, Virgin Media is a British company and it offers telecommunication services including – mobile telephony, broadband services, fixed-line telephony services, and cable television along with a variety of other communication and entertainment services. With the merger of NTL and Telewest, the company was formed in March 2006.

Virgin Media Contact Number:

Currently, the company has more than 3 million mobile customers. The company also boasts of having their own fibre-optic cable network throughout the United Kingdom.

There are various ways in which you can get in touch with Virgin Media such as – via phone, email, letter, or email. If you are trying to contact virgin media via phone, make sure you have dialed. One of the trained customer support executives will assist you with your queries. You can call the virgin media customer support team around the clock and get your doubts and queries resolved. The customer support team will help you out in the following matters –

  • If you are facing some issue with your broadband service.
  • If you are having a poor cable connection.
  • If you are planning to move your house.
  • If you want to know about the offers and various other services offered by Virgin Media.
  • If you want to activate your broadband connection.
  • If you are interested in connecting a device to your wireless network.
  • If you want to know about the connection settings.
  • If you want to know more about how to use SmartCall

Virgin Media Broadband, TV & phone customers


Dial 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone.

Also popular – Sky customer services

Moving home?

Virgin Media Mobile customers


Dial 789 free from your mobile. Or ring 0345 6000 789** from any other phone.

As a Virgin Media customer, you have numerous ways in which you can easily manage your accounts. The company offers two options – Pay As You Go and Pay Monthly contracts. Depending on the contract you have, you can conveniently manage your account along with your online Virgin account.

If you are interested in setting up an online account, all you need is to visit the official website of Virgin Media and sign up. Once you have registered yourself, you can easily manage your phone allowance, billing preferences, payments, and usage online. You will also be able to modify your mobile’s settings through your online account including roaming settings, direct debits, and parental controls, etc.

Virgin Media customer service

To makes things easier, if you have an online Virgin account, you can also download Virgin Media’s ‘My Account’ app in order to manage your mobile account. If you still want to know more about managing your Virgin Media account, you can dial Virgin Media customer service number, rest assured you will get prompt resolution for your queries.

Virgin Media Wi-Fi is the latest Wi-Fi network presented by Virgin Media. The main idea behind this is to keep you connected no matter where you are in the UK with the help of a fast and dependable network. If you want to use this service or want to have any information on this, you can get in touch with the customer service team of Virgin Media and one of the executives will help you out with all your queries.

If you have kids at home and you don’t want to have full access to the television, then there are a couple of ways in which you can use the parental control on your Virgin TV. In order to use the parental control functions, it is important you have your PIN. If you are using Virgin TV V6, here are the steps in which you can make changes to the purchase controls –

  • It is up to you to extend the PIN so that you can control some of the purchases like movies.
  • First, you need to press Home on the remote.
  • Now, select Home & Settings.
  • Choose Purchase Controls.
  • Enter the PIN.

Below are some steps if you want to hide adult channels –

  • First, you need to press Home on your remote.
  • Select Help & Settings.
  • Make a selection for Parental Controls.
  • Enter your PIN.
  • Now, you can select and hide all the adult channels.
  • Select Hide Adult Channels once more.

Yes, you can. If you are having Virgin TV, then you can avail the service of ‘Virgin TV Anywhere’. With the help of this service, you will be able to access Virgin TV on a variety of devices, but it is important you are connected to Wi-Fi. If you really want this service to work, you may have to set your Virgin TV box to ‘Always On’ or ‘Low Power’.

Want to know more about Virgin Media on the move?

You can dial Virgin Media customer support number and one of the support executives will attend your call and you can ask the executive everything about the service.

First, you need to select your phone from the list and you need to answer some simple questions related to the problems with your phone. If the issue is not that serious and you can fix that issue on your own, then you will be guided about the necessary steps using steps and videos.

It has been noticed that often the login-related failures are when you enter the wrong username and password or both. It is important you re-enter the right combination of two. If you are still facing the same problem, then you can have more information by calling Virgin Media contact number.

If you want to know whether your new address is connected to Virgin Media’s network, you need to –

  • Go to the page of Moving Home on the official website of Virgin Media.
  • You will find a box of What services can I get, there you have to fill in your postcode for your new address and click Go.
  • Make a selection for the first line of your new address, and click Next.
  • Virgin Media will notify you whether or not the services are available in your new home.

If you are looking to make changes to your phone, broadband, and TV services, you can do it via My Virgin Media. If you have Virgin TV, you can easily add some channels to your TV pack via the box.

If you want to upgrade through My Virgin Media, then to make changes online, follow the below-mentioned steps –

  • First, you need to visit –
  • register or sign in to My Virgin Media.
  • At the top of the page, you will see Upgrades & Offers, you need to click that.
  • Now, you need to choose the part of your package you are interested in upgrading, or you can also check out Top Offers, click Add or Upgrade.
  • You need to follow the instructions you see on your screen.

In case you have any query or doubt, you can always get in touch with Virgin Media customer service team.

Yes, for mobile paper bills you will have to pay a certain amount. However, you can make changes in your online account settings whether you wish to receive paper bills or not. If you turn off the option of receiving a paper bill, then you may receive an eBill instead. If you get eBill, you have the advantage of having more detailed information about your billing as compared to the paper bill.

This is a unique way of accessing and sharing different files on your computer, tablet, or smartphone. It is called Virgin Media Cloud and it is available for you if you are a broadband customer. The best thing about Virgin Media Cloud is that it is quite easy to use, it also keeps all your stuff secure and organised. Once you have stored all your files, you have the convenience of enjoying them while sitting in any part of the world and also share them on different devices as well.

In order to use Virgin Media email log in you need to –

  • Visit
  • You need to click Sign in and enter the details of My Virgin Media account.
  • Once you have signed in to Virgin Media, you need to click on the email link that you will see on the top right side of the page. This will successfully take you to your webmail inbox.

If you are not able to log in to your webmail, you can take the assistance of Virgin Media customer support by dialing  and one of the executives will help you out.

Sky Customer Services Number

How to contact sky customer service?

Are you looking to get in touch with Sky? Dial sky free phone number 0800 151 2747 or 0844 385 1222 to get straight through to Sky customer services. Telephone Support is available 9am to 10pm, 7 days a week. One of the executives will take your call and will help you with your queries related to Sky Broadband, Sky Talk Services, Sky TV, and various other Sky related services. For Sky TV customer services enquiries in the UK and Ireland, please call 08442 411 411 or visit

Sky Customer Services

08443 851 222

contact sky customer services

How to get Sky_Customer_Service

If you are a Sky customer, you can call the above-mentioned Sky support contact number if you are facing any issues with your Sky services such as Sky TV is not working or your Sky Broadband is not connecting. With a wide range of Sky services on offer, there is no doubt that the Sky customer contact number is one of the most searched telephone numbers online.

When you dial Sky contact number, rest assured you will be assisted with setting up a new Sky service, if you want to make changes to your existing services, or you would like to cancel Sky package. Expect prompt replies from Sky customer support representatives related to your online Sky accounts and billing queries.

Sky Head Office Address (Map)sky-central-map

For all enquiries you can also reach sky at the following address:

Sky Plc
Grant Way

To download a copy of our Osterley campus map please click here

You can mail your general complaints to or  in case you have an issued related to a tv programme broadcast by Sky

What is a Sky ID and how can I get one?

A Sky ID is a username and password that you can use to access online services of Sky associated with your account. Using Sky ID, you can easily manage varied services such as Sky Go, My Sky, Sky apps, and Sky Store. It is important to be a previous Sky customer if you are looking to register yourself for a Sky ID. Once you have become a customer, you can have a Sky ID in two ways – you can either visit the official website of Sky and click sign in or you can follow the link mentioned in the confirmation email.

Once you entered your username, email address, and password, you will have to confirm your email address. This you can do by signing into your account and by clicking the link shared by Sky. There are chances you may have to provide additional details as well such as Sky account number, viewing card number, and bank account information. In the end, when you have followed all the instructions, you will receive an email having your new Sky ID.

With the help of Sky ID and password, you can easily sign in on the official website of Sky and you can manage your account. If you have any query or doubt related to Sky ID, make sure you have dialed Sky GO helpline number 0844 385 1222.

What is ‘My Sky’ app

With the help of ‘My Sky’ app, you can easily manage your Sky account along with all those services you have purchased. The app can be downloaded on different smartphones, making it easier for you to manage your account while you are on the go. Once you have ‘My Sky’ app, you enjoy the flexibility of editing the settings, payment methods and other details for your Sky services including – mobile, television, landline, and broadband.

Is it possible to change my Sky payment settings

If you are really looking to make alterations to your Sky payment details, then there are two methods to do that – through My Sky app and by signing in to your online Sky account. Once you have logged in to either of these accounts, you need to select Sky service you are interested in editing the payment details of and initiate your changes.

You have the provision of managing your payment methods and dates as well. If you are looking to have additional information about the Sky payment settings, make sure you have dialled Sky customer service free number 0844 385 1222.

What is Sky Talk contact number

Sky Talk offers a landline phone service for both business and residential customers. If you are a new Sky Talk customer, you can dial Sky contact number 0844 385 1222 and can sign up on the phone. The customer service executives are there to answer all your queries related to your phone service and will provide prompt resolutions to all those who are facing any problem.

It has been noticed in the past that the main reason for calling the Sky Talk number is to notify the issues with the Sky Talk services. The customer support team of Sky Talk is proficient enough and will assist you with troubleshooting procedure. But, if still, the problem persists, an engineer from Sky Talk will visit you to diagnose the issue.

How do I get to know more about Sky Broadband

Sky is offering various different broadband options including – super-fast fibre and regular broadband. So, whether you are a new customer or an existing customer, if you have queries or facing some issues, you can call at Sky customer support telephone number 0844 385 1222. Your call will be attended by one of the customer support executives who will assist you with your queries and will provide you a solution then and there.

Since Sky offer various Sky Broadband packages, make sure you have dialled the above-mentioned number to know which internet package is best for you. In case, you are looking to upgrade or downgrade your broadband package, one of the Sky Broadband customer support executives will help you in that.

How to cancel Sky subscription

If you are one of the unsatisfied customers of Sky and you have made your mind to cancel your subscription, then you can do so by contacting the Sky customer support service. Contacting Sky customer support department is quite easy, all you need is to dial 0844 385 1222 and your call will be attended by one of the Sky executives. One of the customer service executives will assist you with the cancellation process. You may have to answer a few secret questions.

Can I order a Box Office movie or event

Yes, you can. The best method to book is using your Sky remote as you will be in a position to record the event with Sky+. If you are ordering it with your remote, then all you need is to press BOX OFFICE on your remote. Press the right arrow to highlight Box Office, then you need to pick your favourite category, the next step will involve highlighting the event or movie you are interested in booking, now finally you have to press select.

You also have the option of ordering online or over the telephone. In case, you are not able to book or have any query, you can get in touch with the Sky box office customer support team by dialling 0844 385 1222. One executive from the customer service team will resolve all your queries and doubts.

What is Sky Q

Sky has come up with a brand new way to experience your home entertainment system with Sky Q. You get to enjoy a user-friendly interface and above all, you will have all your entertainment at one place.

Is there any Sky Customer Complaint Service

If you are not satisfied with the services of Sky and want to complain, then their complaint services are available 7 days a week. You can register a complaint against Sky TV products, services, Sky broadband, or Sky Talk, by dialling Sky customer support number 0844 385 1222. You also have the provision of live chat through which you can chat with one of the Sky customer support team members and they will listen to all your complaints and will try to resolve them.

By e-mail:

By Visiting Website:

What should I know about Sky TV installation

If you want installation at home or at your office, it is important to have a prior appointment. You can know more about the setup or the status of the installation appointment by dialling 0844 385 1222. There will be certain Sky services where you may have to pay set up fees, so make sure you have a word with one of the customer support executives about the charges. You can also explore the official website of Sky to know more about the charges and the terms and conditions for a particular service.

What should I do when moving home  

You don’t need to worry as in most cases, your Sky services also move with you. You can contact Sky move home by dialling 0844 385 1222 to inform them that you will be moving. Make sure you have provided them the date on which you will be moving.

Are there any discounts offered by Sky

Yes, you can expect some attractive discounts and special deals. These deals can include discounted service prices, free products, equipment upgrades and more. If you really want to know more about these offers and discounts, you can get in touch with the Sky uk support department, all you need is to dial 0844 385 1222 and your call will be attended by one of the customer support executives who will give you more information about the discounts and deals.

What is Sky Go

Sky Go is a streaming Sky service and it is available on your devices. The best thing is that you can get this service on two compatible devices including – PlayStation, mobile, computer, Xbox, laptop, or tablet

Contact Sky UK @ social media

Sky Contact Number For Support Helpline

 Contact Sky – Phone Sky on freephone 0800 151 2747 or call Phone  to contact Sky Customer Services help with your Sky TV, Broadband and other services, or call their freephone number 0800 151 2747 for free from any standard UK landline or mobile phone.

Sky Contact Number

0844 385 1222

Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. We are not affiliated with this or any other company listed on this website

When you contact Sky broadband customer service, use the phone number 0333 009 0596 or Freephone number 0800 151 2747 which is the Sky broadband helpline that you need to call. You can call the Sky broadband contact number 7 days a week between the hours of 8:30 and 11:30pm.

Are you looking for contact numbers for businesses? It can be quite an arduous task to locate this information as at times these numbers are mentioned at a corner of the website where it is hardly visible. The main reason behind this is that most of the businesses don’t want to attend large call volumes and instead they encourage their customers to contact them through Sky customer service.

As a matter of fact, there is no doubt that social media and email does come handy when you want to get in touch with someone, but having said that the importance of phone support can never be substituted.

Here at, we ensure that you get all the information and details you need in order to get in touch with a business in your area. With our professional services, you don’t need to bear the hassle of exploring different websites in order to have the information you are looking for.

Rest assured, you will be provided the required telephone numbers so that you can easily get in touch with a live Sky customer service representative. Besides, providing you the necessary telephone numbers, we will also provide you with various other alternative contact methods for businesses.

Sky Customer Services Number

If you are an Existing or an old Sky customer than you might need to talk with a sky customer support advisor in order to change your sky packages/bundles, upgrade or downgrade your service, need help with your sky emails, bills and payment or simply need help & assistance in setting up or troubleshooting sky broadband. There are plethora of options open out there once you are connected with their customer support team.

The given Sky phone number provided will put you in direct contact with Sky help & support where all the important as well as private information related to your Sky account can be discussed and queries pertaining to technical issues could be easily solved.

According to our insider sources another way to get your sky complaint resolved is to email or/and

You must Include your full written complaint in details along with your current package and the sky service which is causing issues or any other problem you might be facing with any of the sky services + your contact details like email, home phone, mobile number so that a sky technician can reach you at the earliest. Most of the Sky complaints are dealt within 48 hours and it has also been reported that some sky customers are now enjoying their services at half the cost of original package after submitting their complaint to Sky customer services team.

All calls you place will be connected directly to a SKY official operator via the SKY contact telephone number on this page. We provide best available top rated sky contact number to you so that it helps saving your time and effort in finding the numbers online on the internet, you do not need to crawl various bogus websites, many of which are simply useless or they enlist fake numbers.

How to contact Sky?

Recently due to fierce competition from its rivals such as BT, Vodafone, TalkTalk & EE, and due to ongoing pressure from Ofcom, Sky has been under constant pressure to raise the level of quality of customer service that is being provided to sky customers, result of which , they have taken their customer support to an altogether new level, and this sky contact number mentioned here is the best way to have a first hand experience of their raised standards of customer care in Uk’s telecommunication industry.

Facing issues with Sky Tv? Unable to record programmes on Sky box? Want to get in touch with Sky technical support? We have shared useful Sky uk contact numbers below. Once the query is resolved, kindly rate the number below. You can contact Sky by calling on the following numbers mentioned below:

sky contact number

How To Contact Sky UK?

Sky online live chat

Go to this website then click ‘ask your question’ on the right hand side. Please use the dialogue box on the right hand side of the page to chat.  You can get back to that page by clicking “sky help centre” at the top.

What is Sky Contact phone Number?

It’s the ambition of Sky to constantly offer all of the services so as to make sure that the existing as well as the possible customers can get the whole thing in one location. Simply call the Sky customer services technical support number –  and you can instantly talk with an executive of the Sky customer services department. You can receive the best offers that suit yourself, including the needs of your family and get a sure shot solution to all your sky problems.

Sky TV is already offering a huge range of channels for their esteemed customers. Different Sky TV packages are accessible, and there is an option to watch catch-up TV and the current movies. You can get the best deals by buying all of the items collectively. You can buy a monthly package that includes Sky TV, broadband and a phone line. In case, you are facing any troubles with Sky TV/Broadband services, you can contact Sky directly by calling Sky broadband  phone number.

For all your sky complaints you call the Sky technical support number listed above, you will be charged at the basic rate of just 5p per minute call, provided that the caller makes use of a BT landline to place the call. The call made from another landline or a mobile phone may incur additional charges. There are some restrictions to dial the Sky number. The caller should be more than 18 years of age, and should have got the approval of the bill payer. Prior to calling this number from another service provider, the bill payer should verify the charges from their service provider.

How can I reschedule my appointment with Sky engineer?

Unable to get rid of Sky Tv problems. Now you can schedule or reschedule your Sky technical engineer appointment online.

Visit your Sky account online or through Sky services app on your phone to reschedule an appointment. Once you have scheduled an appointment with the Sky engineer. You will receive a phone call from the Sky engineer an evening before the scheduled day to inform you about his/he arrival time. An adult or the person aged above 18 years should be present during the engineer visit.

To reschedule your appointment, follow the steps below:

  • Sign in to your Sky account and go to “My Orders” section.
  • Click on “Change Visit date”.
  • And choose your preferred time slot and confirm the appointment.

If you do not have an online account, reschedule the Sky engineer appointment over phone. Sky contact no..

Sky Customer Service Telephone Number

After you are done online search for sky number, and luckily found one, It can be sometimes demanding to put a phone call to the Sky customer services department. Because of your busy schedule, you might not get extra time to call them. You should be able to call Sky technical support phone number, at whatever time you like. Prior to calling, keep your account number handy and you will be welcomed by the most cordial and helpful executives. Your account number will help them to access your account straight away. It supports the reason of dialing the Sky telephone number. To establish your identity, there will be limited and small conversation.

Sky has advanced a lot, after it was started in the late eighties. A pay-tv service was directly commenced into several homes in the UK. The Sky service got highly praised, and the customers got initiated this service in the calm of their own homes.

To get first hand experience of how innovative Sky customer service is, just call the Sky tv phone number listed here. This Sky helpline number is accessible seven days a week. Sky has an endless list of influential customers who are getting a specialized set of channels. This also includes the provision of digital television, and the standard global television services. The customers get enjoyment by viewing the latest movies, sporting events, and other regular television shows. In order to avail all of these services, simply dial the mentioned Sky contact phone number.

Sky Billing Contact Number

The Sky tv includes a standard package of channels, and the customer can add to the number of channels by buying more packages. The three tiers – Entertainment Extra, Entertainment Extra+ and the basic one constitute the “Sky Entertainment” package. You can enjoy a multitude of channels, including documentary, comedy, music, drama, news and a lot of others like sky catch-up tv.

Sky is also offering a variety of offers to its valued customers. It is not denied that a number of contender television and internet companies have formed a serious threat to the highest champions. Sky is a global company, and they invested a great deal of funds in the whole project while entering the UK. They are offering best opportunities to all the valued customers. They also got special rights to different sporting events and various channels.

Sky has been successfully operating for over a large period of time. The Sky Movies channel is well-liked by almost all the customers. In the past time, the screening of movies was limited to cinema houses only. After that, a video of the movie was released which allowed for either the purchase or hire of the movie from a local shop. Sky Movies initiated to telecast latest movies through their Box Office service, at some additional charges.

Find Sky Office Location On Map

Sky Broadband & TV Contact Number

Sky offers exclusive sky broadband technical support services to its esteemed customers. The most unique Sky Store and Sky Go allow all of the customers to catch up with the missed programmes. This service is accessible to only those customers who have the subscription to Sky tv. If you do not have sky go/sky tv subscription, even than there are ways with which you could watch.  For any further queries or complaints of sky, you can get the information by dialing the  sky tv phone number. The Sky Sports channel serves as a fixed incentive for sports fans to expand into subscribers. Some other famous sporting events such as F1 races, international cricket and golf meetings are only accessible through Sky tv. For the benefit of all customers, Sky Sports website provides the latest news from the spot where the events are going on.

What Is The Best Phone number To Contact Sky Help & Support?

Sky is a British telecommunications company. Sky provides television and fibre optic broadband internet services and fixed line telephone services to business and home users in the United Kingdom. Being UK’s largest pay-TV broadcaster with close to 11 million customers as of 2015, the Sky contact number information is in high demand. Anyone wishing to contact Sky can call sky broadband contact. Calls are entertained for both existing users as well as prospective customers.

Why to Contact Sky Support?

There are a variety of reasons one might want to contact Sky. The existing customers’ queries to Sky customer services would mostly relate to billing, making payments, requesting account assistance, upgrading or downgrading their services and such. On the other hand, the prospective customers would wish to learn as much as they can about the Sky options available to them and their respective prices. There really is no limit as to what one can get help with when calling the Sky helpline.

Contact Sky From Mobile

Any individual or business contemplating changing their service provider to Sky can do so without much hassle. A Sky customer service agent will assist you in setting up a new account and making a selection of services. In case you’re moving home, simply sent a transfer request to the system by phoning the Sky customer services number; they’ll take care of the rest. If however you wish to call for a transfer of service, you’d benefit from having the new address and the estimate date and time of the move available; it just makes the process easy on the Sky customer executive’s part when they have all the relevant information of their need available. To avoid any inconvenience, it’s advised to request the moving home service transfers a few weeks prior to the actual date of your move.

Sky Complaints Via Phone

How to file complaint against sky?

If you want to contact a member of Sky customer services team then please call the contact number for sky customer service given below, the line open from 6 am until the midnight, 7 days a week. Generally many people choose to contact and discuss their complaints straightforwardly. You can also contact the sky team via contact details mentioned here:

Sky Complaints Email

sky complaints email address

You can mail your general complaints to or  in case you have an issued related to a tv programme broadcast by Sky

Please notice: complaints via email are considered approximately in about five days.

Complaint About Sky Online

Complaint About Sky Online

Want to make a complaint to sky, you can instantaneously conduct complaints via Sky’s ‘live chat’ facility , which is accessible to you from 7 am until 11 pm, 7-days a week. Choose the topic and category from this page. The Live Chat prompt will appear when an adviser is free.

Sky Complaints Address

You can even write your complaints to the following address:

“Customer Complaints

Sky Subscriber Services Ltd.



West Lothian


Sky Service Cancellation Enquiry

Sky Service Cancellation Enquiry

In case you are contacting to cancel your Sky subscription it is prudent to have you Sky account details ready right there for the verification reasons and to make certain that you do not experience any phase due to no service during any intermediary time.

Ombudsman Service for Unresolved Complaints

Sky intends to resolve complaints within 10 days, also with having some problems that obviously that need time to be resolved. However if you still haven’t received a reasonable resolution regarding your situation in that case you can take your complaints to an ombudsman and in case you find it lengthy please call the sky complaints contact number where an experienced team member can forward your complaint directly to the Ombudsman Service.

You can also consult with the sky Ombudsman Service via email: and online at

Sky Customer Complaints Code of Practice

Sky customer Complaints Code of Practice processes for resolving complaints to the provision of the products and services.

Your exception can be once you have registered your complaint.

Sky provides you with the most suitable comeback according to the situation you are facing and ensures that you are provided with the best satisfaction.

Sky advisors will take into the account of all the points you raise at time of complaint consultation and will try its level best to resolve the problem while you are on the line. Sky advisors will also make sure that to transfer you to the specialist advisor in case your complaint requires specialist knowledge. Sky aims to respond to your compliant and also agree a resolution within 10 days. As the complaints may vary by nature, and they make time to resolve and sky will contact you in case your complaint within the timeline that sky provided you with.

If Sky Is Not Able To Satisfy

Sky tries to resolve every complaint promptly and upto your satisfaction. But because due to any reasons you are not fully satisfied with sky’s responses you ask sky to review your complaint and then you can further escalate the complaint within the company.

Need to complaint about Sky Talk, Sky Broadband and Sky TV complaints:

If your complaints relates to Sky broadband, Sky Talk, Sky TV or even regarding the sky’s complaint handling process, as sky will take actions after 8 weeks from when you first made your complaints to Sky. In case you receive a letter from Sky saying that your complaint has reached “deadlock” then you have a right to take your complaint to Ombudsman Service communications.

Sky complaint by post address

Sky complaint communications can be contacted in any of the following ways:

By Post:

Ombudsman Service Communications

PO Box 730

Warrington Wa46WU

By Telephone: Sky Complaint Number For Complaints

Looking For Sky Complaint Number?

By e-mail:

By Visiting Website:

Customers who prefer to use British Sign Language (BSL) can now contact Sky using BSL by connecting to us through a SignVideo interpreter.

Want to know more about British Sign Language? Check out this guide

If Sky have agreed to help transferring your telephone number and you find that Sky is running late more than one business day after the date that you were told that transfer would take place on any amended date, all you can do at this point of time is Claim for compensation for that delay.

Please note: The Compensation will be estimated on the daily basis that is Sky compensate the charge for your rental service for each day till the transfer of your number is delayed.

If you have complaints regarding the premium rate services

For all premium rate charged in telecommunications services Sky offer some form of the content that charged to your phone bill or what you can say is pre-pay phone account.

If you have issues regarding to the provision, any content and others, of premium rate services you may contact the phonepay plus to log a complaint

You may contact Sky on the following address:




Acquiring Copy of Sky Customer Complaints Code

You may request Sky for the printed copies of the Sky Complaints Code which absolutely free of any charges.

You can also email Sky at: You can also email Sky at

It is the responsibility of Sky UK Limited for all Sky representatives complying with the complaint code
you may contact the designated person of Sky responsible for ensuring you the best service on:

Complaints about Sky TV products and services

Frequently asked questions

Remember that you need to complain to the company first and follow its complaints procedure.

What types of complaints does Sky handle?

  • sky customer services;
  • Sky tv problems which arise from having satellite television boxes in more than one room;
  • subscription fees; Sky Box Problems
  • problems with payments;
  • SKY Phone Problems, early cancellation of a minimum term contract;
  •  Sky Internet Problems
  • not being told about the charges involved in upgrading a package; SKY Broadband Security Problems
  •  Sky Signal Problems
  • Sky TV On Demand Problemsmissed engineer appointments; and  No Signal Due To Bad Weather Problems

Alcatel Lucent Customer Service Contact Number

How To Contact Alcatel Lucent Customer Support?

Are you an Alcatel-Lucent customer? Want to get in touch with the Alcatel-Lucent customer care team? Facing issues with the Alcatel-Lucent services? We have provided you the list of helpline numbers below to contact the representative. Once the query is resolved, kindly rate the helpline number below.

Alcatel Lucent Contact Number

How to contact Alcatel Lucent in UK?

You can contact Alcatel Lucent customer support team at their stores in U.K or call at their respective helpline number mentioned below:

Alcatel Lucent UK Head Office Address

  • London:

      Christchurch Way



      SE10 0AG



  • Bristol:

     740 Waterside Drive

     Aztec West


     BS32 4UF



  • Cambridge:


      3 Ely Road,

      Milton, Cambridge

      CB24 6DD


  • Newbury:

      REGUS Oxford House

      12-20 Oxford Street


      RG14 1JB


How to change the Visual Voicemail password on Alcatel-Lucent mobile phone?

To change the Visual Voicemail password on Alcatel-Lucent mobile phone, follow the steps mentioned below:

  • Click on “All Apps” icon and tap “Visual Voicemail” on your mobile phone.
  • Click the “Recent Apps” key.
  • Click “Settings” and tap “Change Pin”.
  • Enter your current pin.
  • Now enter your new pin and confirm the new pin again.
  • Click “OK”.

Alcatel Lucent Support Number

+44 87-09-033-600

alcatel lucent support number

How to disable my Visual Voicemail on Alcatel-Lucent mobile?

To disable your Visual Voicemail on Alcatel mobile, follow the steps mentioned below:

  • Click on “All Apps” icon on your device.
  • Tap “Visual voicemail” and tap the “On/Off” switch.
  • Click “Ok” once the Voicemail switch is turned OFF.

GiffGaff Voicemail Contact Number

Unable to activate your sim? Facing issues with giffgaff queries? Would you like to contact giffgaff customer care team? The company does not provide any helpline number. However you can contact O2, the parent company of giffgaff. To contact O2, you can call the number mentioned below. After calling the number, kindly rate the number below.

GiffGaff Voicemail Contact Number

0844 385 1711

Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. We are not affiliated with this or any other company listed on this website

How to activate my giffgaff sim?

To activate your giffgaff sim, follow the steps mentioned below:

  • Click here and you will be redirected to the sim activation page.
  • Enter the six digit code written on your sim.
  • Click on “Activate”.
  • Register by entering your username, password etc. You can only register one sim card per username.
  • Choose the “tariff”. If you want to activate the sim with credit, you can click on “Only way to top up”.
  • Select the amount of credit you want to top up. You can also enable auto top up and click “Continue”.
  • Enter your personal details and  the payment details on the next page.
  • Your sim card will be activated after the verification of your payment details.


Giffgaff Top Up Number – Contact O2 Customer Services

0844 385 1711

giffgaff voicemail number

How to top up my giffgaff mobile using voucher?

To top up your giffgaff mobile using voucher, follow the steps mentioned below:

Via Online:  

  • Login to your account and go to “Top Up” by clicking on the link Top-up
  • Click  Redeem a voucher
  • Enter the 16 digits code written on the voucher.
  • Click on “Redeem”.


TIP: The top may take upto 24 hours.

Via Phone:

You can call on the free top up number: 43430 from your giffgaff mobile, to top up your balance. After dialling the number, follow the voice instructions.

How to contact Giffgaff Customer Services?

To get in touch with the giffgaff customer support team, click here. You will find various channels to get your query resolved.