BT Customer Services Contact Number

Are You Looking For BT Contact Number to Reach Their Customer Support?

Need help with BT’s broadband, TV and phone services? Want to find contact information of BT customer services team? Getting in touch with one of the largest telecom company of U.K is just a call away. All you need to do is call on BT customer services contact number: 08443851600. BT has always dominated the phone market of U.K and by acquiring EE another telecom company, BT now provides services in mobile network as well. BT provides services in 170 countries for both personal and business customers.  For quick customer care assistance, call BT contact number: 08443851600. BT is also known for its ambitious and innovative services provider of U.K. To make sure that customers can receive all the after sales and technical assistance, BT has appointed large number of technically sound executives at their help centres.

BT Customer Services  –  0844 385 1600

Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. We are not affiliated with this or any other company listed on this website

End your search for BT contact number? Contact BT support 08443851600. This is a direct dial number for BT customer services department for all your BT enquiries. In this website, we have listed all direct dial contact numbers for all the foremost UK companies. We are committed to offer the most beneficial and cost-effective direct dial numbers in the UK. The call charges for all of our numbers are the same per minute, and all the callers can utilize the same including the BT phone number with full confidence. All the numbers have been structured in the identical way, and we offer only direct contact numbers that connect the user directly to the BT customer services department. We are rapidly growing as the most cost effective and beneficial directory Enquiry Company in the UK.

BT Freephone Number

0844 385 1600

How to Change BT Wi-Fi password ?

How To Connect Laptop To Bt Wi-Fi Hotspot ?

How To Connect To My BT Home Hub Or Router Using Ethernet ?

How To Set Up BT Account On Phone ?

How To Set Up BT Email Account On Ipad ?

BT contact number

What Is BT?

BT also known as British Telecommunication company is telecom services company that provides services in the following fields:

  • Mobile services.
  • Broadband services.
  • Tv services.
  • Landline phone services.
  • IT services.

Official Web Site –              |            BT @wikipedia

With over ninety thousand employees, BT has six main subsidiaries:

  • BT Italia
  • Plusnet
  • BT Ireland
  • EE limited
  • Openreach

By providing various services, BT has become a renowned telecommunication company in U.K. With bigger name, comes bigger responsibility. BT has set its various  customer services centre in U.K that provides technical assistance to the customers. To contact BT customer services centre call on BT phone number: 08443851600. The active customer care helpline provides quick technical support and assistance with all your queries regarding BT services including internet, Tv, landline and mobile phones.

Why Should I Contact BT Support Derpartment?

This question is for the customers that are looking for any technical assistance, want to sign up or cancel their services. We have shared some of the common problems that you might face while using BT services. In that case, you just have to give a call on BT freephone number: 08443851600. Check whether you might face any of the following issues:

  • Unable to connect BT Hub at your home.
  • Sign up for BT services.
  • Unsubscribe BT services.
  • Facing issues to set BT email on your phone.
  • To change server settings of your BT email.
  • Report a fault to BT technical team.
  • Unable to access BT home hub login details.
  • BT bill enquiries.
  • To know about latest deals and offers.
  • And many more.

The above queries can only be solved by customer services team. Give a call on BT phone number: 08443851600 to get a quick solution to your problem. Al departments such as Internet, Tv and phone are routed through BT’s phone number:08443851600.

What Is The Best Way To Contact BT?

If you are a new customer and want to sign up for services or an existing customer and want to unsubscribe the services, the best option to contact BT is over the phone. Calling BT customer services number: 08443851600 will solve all your queries from general to technical one. You just have to give a call on BT customer service phone number: 08443851600. For instant access to its customers, BT has structured this number in such a way that there are not third party team or members involved while contacting on this phone number. BT has set this number for your queries regarding bill information, internet not working, no outgoing calls on your BT phone etc. With latest technology and R&D, some things are bound to happen such as BT devices not working and services interruption. However you do not have to worry anymore as all your technical queries can now be solved by calling on BT contact number: 08443851600. If you do not want to contact through phone, use the free chat feature offered by BT. Simply click this link: . Timings to chat with a customer representative are from 8 am to 9 pm on Weekdays, 8 am to 8 pm on Saturdays and from 8 am to 6pm on Sundays.

BT Technical & Business Support Contact Numbers

  • For Billing and Payment queries: If you have a query regarding your bill or want to set up a payment method on your BT account, give a call on the following number:

BT customer services phone number (24*7):  

 (calling from landline)

  (calling from mobile).

  • When moving home: Call the BT customer support team for smooth transferring of your services from old address to new address.

BT customer service phone number:

  (calling from landline)

 (calling from mobile)

 (calling from abroad).

Opening Timings to contact Bt customer servicse are Weekdays- 8am to 9pm.

Saturday 8am to 8pm.

Sunday 9am to 6pm.

Need Technical Support For BT Devices?

Customers who wants technical assistance for BT devices can get in touch with the technical department. Getting help from technical department is not an anxious job anymore. You just have to dial BT customer services phone number: 08443851600 and you will be connected to a technical executive who will make sure that your problem gets solved as quickly as possible.

BT Router: Forgotten login details of your BT hub and you do not want to reset it, then you can contact the BT technical team on BT customer support freephone number: 08443851600. If the problem is not solved over phone, schedule a technician visit at your home by signing in to your BT online account or by calling BT customer services contact number: 08443851600.

BT Set top box: If you are unable to receive signals on your set top box or Tv picture is compromised, feel free to contact BT technical team on freephone number: 08443851600. Technical faults on your Set top box includes: unable to record your favourite programmes and unable to watch On Demand programmes.

BT Landline phones: To block unwanted calls on your phone or sync multiple phones throughout your phone, contact BT customer support team. If you find that there is a need to upgrade your phone, call BT customer representative on telephone number: 08443851600.

BT Openreach

BT Openreach is the sole owner of pipes, telephone cables that connects nearly every business and household to the national broadband and telephone network.  It was established in 2006 due to an agreement between Ofcom, UK’S telecom regulator and BT Group to make sure all the other companies in the market have equality of access to BT’s network.

BT Openreach Services

Some of the major BT Openreach services are listed below

1. BT Openreach Ancillary Documents
2. BT Superfast Fibre Access
3. BT Service Products
4. BT Ethernet Services
5. BT Optical Services
6. BT Copper Access – LLU
7. BT Copper Access – WLR3
8. BT Duct and Pole Sharing
9. BT PricingAre you facing problem on any of the above listed services? Was your property damaged or the wiring of the network damaged? You can contact BT Openreach Helpline Number to resolve your query.

BT Openreach Customer Service Number

BT Customer Services

0844 385 1600

All the customers can dial the BT Customer service number, whenever they need to talk with them and enquire whatever they like. The BT official website has been populated with pages comprising of a lot of information so as to aid the customer establish an answer pertaining to BT enquiry. In this case, there is no need to call the BT customer helpline. The phone lines get freed up for other customers, who are anxious to resolve their problem with the aid of telephone. When the BT contact number is dialed, the caller is initially connected to an automated menu. This menu offers a series of options, and the user is requested to choose the option that is most closely associated to their enquiry. BT makes sure that your call gets directed to the most relevant member of their staff.


The customers can also get a note on BT website, in case they find that BT is not providing any indication to their complaints. All the customers visiting the website can get the answers to your BT questions. This kind of service is helpful in case of emergencies, and it can be utilized in frequently asked questions section of the website. In this situation, there is no need to call the BT customer service department. There is another option of entering into an instant message chat with an executive of the customer service team. You can send an email, as it allows for an instant and inclusive response to be supplied to the customer, and without any need to place a phone call. The customers can dial BT phone number, as it allows for an instant opportunity to get resolve any problem. This number offers valuable and efficient service, and both the customer and company aim will be able to accomplish this.

What is the difference between BT Wi-Fi and BT Openzone?

Now ‘BT Wi-Fi’ is the latest name for the BT Wi-Fi service. One can still opt to use his/her BT Openzone voucher/subscription in the usual way and in case you own a BT Broadband connection you still can access free as well as unlimited Wi-Fi at every BT Wi-Fi hotspots at places such as John Lewis, Starbucks, Hilton Hotels, Younga Pubs, Thistle & Guoman Hotels, Welcome Break, shopping centers, Roadchef and significant city centers.

You can still view as well as use either the BT Wi-Fi or the BTOpenzone from the available ‘list of networks’ on your particular device.

What is the wireless or Wi-Fi broadband?

These are one and the same thing. In simple words, it is a broadband connection without any wires. And you’re able to do similar activities which you could do with any wired connection in the office or at home such as emails, Twitter, Face book, music, games and much more.

And ‘BT Wi-Fi’ also means you can get free and unlimited internet at more than 5 million Wi-Fi hotspots all around the Ireland and the UK.

BT Contact Number

0844 385 1600

You can contact BT by directly calling 08443851600. The number listed here is a direct contact number for BT customer services department. Here, all of your enquiries will get answered swiftly. The customers who place call to the BT phone number are expected to get top quality customer service possible. The executives are always ready to offer all the information required by any customer. It could be frustrating if a call is placed, and it is being greeted by a less passionate employee. As a result, it may lead to getting less efficient help and support by the customers. BT is committed to offer the best quality service possible. Here, all the executives who populate the BT contact number are skilled to the greatest standard. They are able to provide all the help and support needed by the customers.

BT Customer Services Contact Number

When calling BT Customer Service – 08443851600, the same basic procedure has to be followed. Firstly, the caller will listen to an automated menu that permits the customer to choose an option most related to the subject of the inquiry. The main reason behind this menu is to connect the caller directly to the right division within the BT customer services department. With the help of the BT helpline number, you will be connected directly to the customer service department. The selection of the most appropriate option from the menu will ensure that you are instantly connected with an executive of the team in order to get the required assistance. Different sections within the customer service department are proficient in the various aspects of the BT Company. In case, you seem to upgrade your existing service, you would have to talk to a different executive.

Is BT Wi-Fi secure enough?

Now to ensure a service which is reliable, robust as well as secure, the ‘BT Wi-Fi’ encrypts the account information at login. You’re also recommended to update your firewall as well as the anti-virus software to thwart any online attacks and you should use a VPN (Virtual Private Network) to prevent any data interception. Just look for the option to disable cookies in the internet browser section. Though, some websites might not support this particular function.

Why to opt for BT Wi-Fi?

Now BT Wi-Fi offers free and unlimited internet access (in case if BT Broadband is availed), at top class speeds, at more than 5 million public places (hot spots) all around the UK. Internet can easily be accessed wherever you wish to such as in hotels, cafes, airports, stations and important city centers. And you can even select from various brand names which offers ‘BT Wi-Fi’ service like Roadchef, Starbucks, Hilton Hotels, Welcome Break and Thistle Hotels.


Sky Contact Number
Asos contact number

Vodafone Customer Services

Ebay Customer Services

Paypal Customer Services

Virgin Media Customer Services

Amazon Contact Number

What does ‘Fon’ stands for?

Now ‘BT Wi-Fi’ is a ‘Fon international Wi-Fi community’ member. And all the BT Broadband clients who have ‘opted in’ would agree and adhere to share a fraction of their ‘Wi-Fi bandwidth’ securely via another channel on their hub. And in response, they are allowed to use the world’s biggest Wi-Fi network free of cost, covering more than 12 million Wi-Fi public places (hotspots) throughout the world.

Which is the better ‘BT Broadband’ option?

There are 2 types of broadband:

Ultrafast fibre ‘BT Infinity’.

And the standard ‘BT Broadband’.

Now ‘BT Infinity’ offers an ultrafast fibre optic connection with broadband speeds reaching 76Mb which allows ultimate downloading and/or streaming of movies, music and TV shows. And you can enjoy HD video with least buffering and iPlayer with least interruption.

And in case if you can’t avail ‘BT Infinity’ or if you reside at a place with average internet usage as well as lesser devices, then the standard ‘BT Broadband’ is the perfect option. It is ideal for average day to day browsing, sharing and/or uploading photos and average online streaming content.

How to find out the BT Broadband speed?

BT is always committed to provide you with the fastest broadband internet speeds even during peak hours on your line. To check how fast your broadband can go, just use the BT broadband ‘speed checker’.

What does ‘BT Infinity’ stands for?

  • BT Infinity is the synonym for the ultrafast ‘fibre optic broadband’.
  • The fibre optic technology delivers ultrafast broadband internet speed reaching up to 76Mb which allows you better online access service comparatively with any other service provider.
  • BT infinity allows faster downloading and/or streaming of movies, music and TV shows. And you can enjoy HD video with least buffering and iPlayer with least interruption. ‘BT Infinity’ is also needed to access the ‘BT TV Entertainment package’ which comes with twenty premium entertainment channels. In addition, you’ll get BT Sport for free.

What does ‘BT Home-Hub’ stands for?

Now, a BT Home-Hub means a router which connects all the devices such as your PCs, Smartphone handsets, tablets and game consoles, with the internet. And if you are an existing customer or are new to ‘BT Broadband’ or if you’re upgrading to fibre optic broadband ‘BT Infinity’ package, then the ‘BT Home Hub’ router will be part of your order.

And in case you opt for the ‘BT Infinity’ package, you’ll receive a ‘BT Home- Hub 5’ router. And in case you opt for the ‘standard BT Broadband’ package, you’ll receive a ‘BT Home-Hub 4’ router.

Reminder: Delivery charges are applicable.

Do I require a BT phone line?

Yes, a BT phone line is required in case if you wish to opt for the ‘BT Broadband’ as well as the ‘BT TV’.

Are there any activation charges for the ‘BT Infinity’?

Now in case you order for the ‘BT Infinity-1’, ‘BT Infinity-Extra’ or the ‘Unlimited BT Infinity- 1’ package, then there is a £30 activation charge. And in case you order for the ‘Unlimited BT Infinity 2’ package, then there are nil activation charges.

How to confirm if there are any BT-sockets at my place?

First check if there are any phone-sockets at your place. Just ensure to search at all the less obvious points such as under the stairs. Also check for the BT logo on the socket box’s front (in case if you find any BT sockets).

The other way is to place an online order and the BT-team will conduct a line-check to verify if you have any phone-line connection with BT.

Reminder: You’re required to type-in your postcode in the ‘Start your order’ page after choosing your package.

What protection and security comes along with the ‘BT Broadband’?

Now ‘BT Parental Controls’ comes with each ‘BT Broadband’ packages as standard that allows you to set-up personal security as well as parental controls.

And in case you opt for the ‘Broadband Extra’, ‘Infinity Extra’, ‘Unlimited Broadband Extra’, ‘Unlimited BT Infinity 1’ or/and ‘Unlimited BT Infinity 2’, you will be provided with an advanced BT NetProtect Plus and BT security software without any extra cost.

And in case you opt for ‘BT Broadband’, ‘Unlimited Broadband’ or/and ‘BT Infinity 1’, then you can avail ‘BT NetProtect Plus’ for a little monthly extra cost.

Powered by McAfee, the BT NetProtect Plus offers you:

  • Anti-spyware as well as anti-virus which protect your system/devices from any malicious software.
  • Firewall to prevent outsiders from hacking / accessing your computer system.
  • Top class IT-Security-System to protect you from any phishing emails and/or identity theft.
  • ‘SiteAdvisor’ to guide you about all the safer websites.

Reminder: ‘BT NetProtect Plus’ is available on both Mac and PC.

How to install ‘BT Infinity’?

After you order, BT team would let you know if any engineer is required or you can yourself install your ‘BT Infinity’.


  • After you place the order, BT team will offer the date of the earliest possible installation or even you can select your own date.
  • You’ll receive a ‘BT Home Hub 5’ by post at least two days prior to the date of installation and the router easily fits through most of the letterboxes.
  • On the day of the activation, you’re not required to be at your place. An engineer will visit your street cabinet and ‘Switch On’ the new ‘BT Infinity’ for you. And in case you’re at your place and already own a broadband internet connection, it’ll be interrupted for up to thirty minutes while the street cabinet job is finished by the engineer.
  • You’ll receive a text from BT when the broadband connection is ready. After that you’re required to carefully follow all the instructions to plug in the new ‘BT Home Hub 5’ router as well as your broadband filters (in case you require these) and start with your ‘BT Infinity’.


  • After you place the order, you can select and fix any suitable morning or an afternoon time.
  • You’ll receive a ‘BT Home Hub 5’ by post at least two days prior to the date of installation and the router easily fits through most of the letterboxes.
  • On the day of the fixed appointment, an engineer from BT will give you a call to inform you about their arrival before performing their street cabinet job of ‘Switching On’ the ‘BT Infinity’ service.
  • After that the engineer will plug in the new ‘BT Home Hub 5’ at your home and then you can start to enjoy the ultrafast ‘BT Infinity’ service

BT Broadband Contact Number – Customer enquiries

BT is now looking to expand the network of their services. They aim to bring more customers, and succeed over other companies offering identical type of services. By simply dialing the BT Broadband number; it will permit you to know more about all of the services offered by them. BT is dedicated to offer all of the customers the same level of services and at greater value for money. The BT phone number listed on this website allows you to learn every sort of offers that you could be getting.

You can call the BT telephone number at whatever time it is most suitable to you.  This numbers allows you to talk with an executive of the customer services team. All the numbers listed here, including the BT phone number, are accessible to be called seven days a week. Whenever you opt to call, it will have no effect on the cost of the call. Whenever a BT landline is used to place the call to BT contact number, the charges will be just 5p per minute. Another landline or a mobile phone may incur additional costs or extra charges per call.

We are an autonomous company which offers this kind of service. We cannot make assurance what the other companies will charge. When you opt to call BT contact number, it is necessary that the bill payer should be more than 18 years of age, and should have got the authorization to place the call.

How to install the ‘standard BT Broadband’?

  • After you place the order, BT team would let you know if any engineer is required or you can yourself install your broadband. Then you can even select a suitable installation date.
  • You’ll receive a ‘BT Home Hub 4’ by post at least two days prior to the date of installation and the router easily fits through most of the letterboxes.
  • Now, in case an engineer visits your place they’ll do the set up job and then plug in the ‘BT Home Hub 4’ and/or in case you don’t require an engineer then simply you can plug the router in by yourself and start to enjoy the ‘standard BT Broadband’ service.

What does the ‘Unlimited Faster Broadband’ means?

Now in case if you reside in an area which is ‘BT Infinity-enabled’ but the street cabinet is quite far from your home, then surely you’d be getting slower internet speeds. And in case if you’re getting a speed of around 2-15Mb, BT will offer you the ‘Unlimited Faster Broadband’ in place of ‘BT Infinity’. The ‘Unlimited Faster Broadband’ will give faster broadband speeds than the ‘standard BT Broadband’.

After ordering, how long does it take to start your ‘BT Broadband’ or ‘BT Infinity’ at your place?

You will be getting your ‘standard BT Broadband’ or the ‘BT Infinity’ fully setup and running within a fortnight, though it might take a bit longer. And on the day, your service will be ‘Switched On’ any time till midnight for you to enjoy a hassle free broadband experience.

What does the FTTP (fibre to the premise) means?

BT offers the ‘BT Infinity’ service through fibre optic technology known as FTTP (fibre to the premise) for some of the homes in the UK. Now a fibre cable is being installed all the way directly right into your place to avail you the superfast broadband internet speeds which reaches up to 300Mb so that you can experience the ultimate broadband speed which is the BT’s fastest option till date.

After ordering ‘BT Broadband’, when do I require to provide the MAC code?

Now in case you require a ‘Migration Authority Code’ (MAC code), BT team will let you know whenever you order the ‘BT Broadband’ and whenever it’s required by them. An in case you don’t require a MAC then you won’t have to contact your supplier as BT will do the same for you.

Any many individuals might require a ‘Migration Authority Code’ (MAC code) in order to switch to BT and they might have to enquire your supplier for it. The ‘Migration Authority Code’ (MAC code) actually identifies the broadband line and informs BT that the client has given his/her permission to switch. Now according to Ofcom the communications regulator in the UK your present supplier should provide you the Code within five working days. And the MAC code lasts for thirty days.

Unable To Connect Xbox 360 To BT Home Hub 4 Wireless – Resolved

BT home hub 4 wireless connection issue on the Xbox 360

Please note: to connect your device wirelessly at first you need to know your hub’s wireless network name and wireless key. If you don’t know the wireless key or password, check under the side or at back of your BT hub as it will be mentioned there.

  • In case you have an older XBOX, verify that your wireless adapter is plugged in properly and if you have the new Xbox then you are automatically provided with the wireless built in as standards.
  • On the main dashboard pages scroll towards right and select settings and then press A to select System. Problems connecting your Xbox wirelessly to the BT Home

Highlight Network Settings and press A again.

Xbox Live Issues With Bt HomeHub Wireless

        • Scroll right in order to highlight your BT network names and press A to select.

        • Enter the wireless hub’s details when prompted and select done.

        • Xbox will now prompt for the network test. Select yes to start the test.

        • Once you are done with the testing part, press B  to finish the setup.

Want More Help? Dial BT Customer Service Contact Number to get connected with BT customer service support.

Top 20 Broadband Speed Test Tools, Meters & Checkers in 2016

Now that you know very much about broadband, also as in our previous post (if no, than you can check out this interesting post on some interesting facts about broadband) An internet speed test can provide you with down-low on your download or upload speeds, also giving you the details whether or not your internet service providers is living up to your expectations.

So here we have put together a list of top 20 internet speed(broadband) test tools, meters and checkers in 2015-2016, that you can try using on your Browsers and mobile apps.

For Sky Broadband Users

Sky Broadband Speed Test

Sky Broadband Speed Test

FireShot Screen Capture #456 - 'Sky User - Broadband Speed Tester' - www_skyuser_co_uk_speedtester.jpg

How Can You Improve Sky Broadband Speed?

For BT Broadband Users

BT Broadband Speed Checker

Top 20 Broadband Speed Test Tools, Meters & Checkers in 2016
BT Wholesale Broadband Performance Tester will enable you to test the throughput performance (speed) of your broadband service and the results can help your broadband Service Provider to determine if you have a problem with your service. There are many factors that influence broadband performance and speed. The BT Performance Tester can be used to help understand whether your broadband service is performing as expected. To do this you will need to carry out a number of tests at different times of the day as there will be times when the broadband throughput performance is affected by ‘Busy Peak Periods’.

How To Increase BT Broadband Speed?

Google Toolbar Button – Global Broadband Speed Test

Test your Internet connection bandwidth to locations around the world with this interactive broadband speed test. Bandwidth Speedtest – bought to you by google – bandwidth download upload speed checker

Broadband Speed Test.Co.Uk

BT Broadband Speed test

MegaPath Speed Test Plus

MegaPath Speed Test Plus

This is one of the most popular tools for internet speed test. This began analyzing 56 K and broadband connections in the 1990s. Today this very site MegaPath Speed Test simply directs and provides a similar function, but MegaPath still keeps the popular and much-cooler space on web. MegaPath now gives a test their broadband connection a new reason to bounce on over to the new site at a very large scale: the MegaPath Speed Test Plus. This upgraded highlights bundle misfortune, dormancy and jitter tests notwithstanding download and transfer speeds estimations. Indeed, MegaPath Speed Test Plus takes a couple of minutes longer and alarms clients with a few ” needs to get to your PC ” cautioning messages. Be that as it may, it can figure out whether there’s some kind of problem with your web line other than the normal download and transfer speeds.

ZDNet’s Broadband Speed Test

ZDNet’s Broadband Speed Test measures the data throughput between a computer and a geographic distributed network of servers to calculate how fast broadband speeds are in the real world.

ZDNet's Broadband Speed Test

Ookla’s Speedtest.Net

Ookla's Speedtest.Net

More than 50 million people use this speed test their broadband internet speed.  It’s always good to get a second opinion, nevertheless, Ookla’s does a little more its frequent testers as it allows the users to create an account and save their result and rate their ISP. It is then possible to turn over to another page in order to compare the speed test results to other broadband owners in the area you are in.

SpeedOf. Me

SpeedOf.Me is the forefront of internet speed tests; it skips the Flash and the Java required by all the mentioned broadband testing serviced.

Other speed test tools available on web are:

Uswitch Broadband Speed test tool:

Gone are the days when simple upload and download measurements were enough. UK’s broadband customers still want to know their speeds but they also want to compare the speeds of their neighbors and for what cost.

By using this test you can compare your broadband speed against other providers and who is the fastest provider in your area. Click here to test your Broadband speed

Postcode Checker

By using this tool you can check the best broadband speeds available in your area, by just entering your Postcode into the box. Click here to find out the best deals available.

Broadband StreetStats

If you are thinking of moving your house and want to check what potential broadband speeds are ahead of you then enter your postcode into the StreetStats tool to see what residents on your new locality  are getting and also know the best service provider in order to experience the best offers and services. Click here to compare the StreetStats

Broadband Usage Meter – tbbMeter

Monitor your network connections and record statistics on your usage with our handy bandwidth meter.

Broadband Quality / Ping Monitor

Our continuous quality monitoring allows you to monitor the latency of your broadband service. We take a measurement once a second, every second, and provide graphs you can share with your service provider

Accurately measures broadband connection speed and quality. Test from a number of locations worldwide

ISP Speed and Tests

Ookla is also being used as the essential engine for ISP- branded speed tests, but it is still a well turned-out idea to allow them to use sample out your download and upload quality.

Some of the ISP Speed test tools are listed below:

Charter Communications Communications Warner Cable FiOS broadband tool

11 Most Popular Customer Services Infographics

Information graphics or info-graphics are graphic visual representations of information, data or knowledge. Data visualizations are often used in infographics and may make up the entire infographic.

You know that info-graphics are a great way to get exposure for your brand or business. But you may wonder what types of info-graphics get the most engagement. In this post, are going to analyse the top most shared Customer Service info-graphics in 2015 to give you an idea of what info graphics have what it takes to go viral.

Sometimes it’s easier to visualize data in info-graphic form, which is how we compiled the results of a recent Ofcom study. Listed below are the top rated customer service facts & stats infographics which went viral among the call centre professionals in UK,  include survey data from both customers and contact center managers.

Most alarming (but perhaps not surprising) is that 76% of customers have stopped doing business with a company following a bad experience. This should serve as a wake up call for UK businesses or brands that have not yet optimized channel usage to meet customers’ support expectations.

Another takeaway is that 43% of customers surveyed find automated telephone systems annoying.  In the past two years, the number of customers surveyed who would use live chat as a support channel has doubled, increasing from 14% to 28%.

 According to recent finding:

BT has moved into the unenviable position of being the “most complained about ISP” in the UK, according to the latest figures published by Ofcom [mks_icon icon=”fa-quote-right” color=”#595959″ type=”fa”]

Energy suppliers and telecoms businesses remain unpopular with customers but banks are scoring better this year says Which? – According to

SSE had a top score of 74% – British Gas and EDF Energy had a success rate of 71%

Npower just missed bottom slot with rating of only 61%.

Sky claimed its broadband customer service was “the best” – customer service rating of 79 percent, versus 72 percent for Virgin Media – According to Ofcom

The Customer’s satisfaction was below than average in some aspects including the BT customer service and TalkTalk. 

Ofcom recorded the fewest complaints about O2 (0.029/1,000) and Three (0.033/1,000).

8 Things Your Customer Service Team Should Never Say To Customers [Infographic]

8 Things Your Customer Service Team Should Never Say To Customers [Infographic]

Customer Service Statistics

This infographic provides statistical information for customer service and how much time people spend on the phone waiting for customer service representatives.

how much time people spend on the phone waiting for customer service representatives.

Customer Service Trends 2015 [Infographic]

This infographic by providesupport will help you to understand what kind of facts influence the customer service.

understand what kind of facts influence the customer service.

Social Support Strategy for improved Customer Service (infographic)

Odesk has created this amazing infographic highlighting the 6 things you need to consider as you set your social support strategy.

infographic highlighting the 6 things you need to consider as you set your social support strategy.

Industries With The Worst Customer Service [Infographic]Which Industries Have The Worst Customer Service?

 UK customer service and support market: Infographic

UK customer service and support market: Infographic

20 Shocking Customer Service Facts and Stats (Infographic)

Are you still not taking it all seriously? If you haven’t made outstanding customer service a top priority at your company yet, these 20 shocking stats and facts as presented in below given infographic by providesupport will make you think twice:

 20 Shocking Customer Service Facts and Stats (Infographic)

How To Connect With Uk Sky Customer Services? Quick & Easiest Way?

It can be sometimes demanding to put a phone call to the Sky customer services department. Because of your busy schedule, you might not get extra time to call them. The Sky number is also listed here…

How To Connect With Uk Sky Customer Services? Quick & Easiest Way?

Share this Image On Your Site

10 Key Findings About Customer Service – Interactive Intelligence

According to this infographic Just about any and every vendor that has any connection to the contact center market is talking about customer experience.

connection to the contact center market is talking about customer experience.

 6 Examples of Shockingly Excellent Customer Service

 6 Examples of Shockingly Excellent Customer Service

Top 12 Customer Service Quotes

Top 12 Customer Service Quotes