Asda Customer Services Contact Number

Are You Looking For Asda Customer Services Contact Number? The Asda Contact Listed Here Is A Direct Dial TelePhone Number For All Asda Direct & Groceries Related Enquiries. Call Asda on 0800 952 0101 or 0113 243 5435 for customer service and all other enquiries. The Asda customer services contact number is a direct connection to the customer services support team for all inquiries.

Asda Contact Number

0113 243 5435

Extension 1 for Asda Customer Service

Asda Direct Customer Services Team

This Asda Head Office helpline is suitable for staff, customers and suppliers alike.

0800 952 0101 / 0800 952 6060

Asda Customer Services

Asda Stores Limited is an American-owned, British-founded supermarket retailer, headquartered in Leeds, West Yorkshire. Wikipedia
Founder: J.W. Hindell
Founded: February 19, 1949, Leeds

Asda is one of the leading supermarkets in the United Kingdom, selling its products to millions of customers every day. You can buy everything from garden equipment and electronic goods to kids clothing and children’s toys. Customers can also purchase these goods in- store. To know more details, you can contact at Asda customer service number listed by us on this website.

ASDA Direct Contact Number

Asda deals with wide range of products and services and the number of customers. So Asda often receives number of calls from their customers over a various issues. When you need to make enquiries regarding products, report any issue you have with any product purchased from Asda, you can call at Asda contact number and the representative of customer care team will resolve issues efficiently.

Asda has reclaimed its spot as the UK’s second largest supermarket after briefly losing the title to rival Sainsbury’s last month.- Telegraph

Need To Contact ASDA Uk?

There can be many reasons to call at Asda direct Contact Number. Some are the following:-

To report a defect or problem on a product you bought.
To seek information on where the nearest Asda store in your area.
To shop online and need assistance.
To know the status of your order.
To make a complaint about the service you received.
To cancel your order and many more.

ASDA Customer Services Contact Number

0800 952 0101 / 0800 952 6060

Asda also delivers groceries to customers in the United Kingdom. There are more options available to contact Asda customer service team, one of them is online. By visiting Asda website you will be able to know lots of information regarding their products and order them online. If you have an account with Asda and facing some problem with your account, you can speak with the representative of Asda customer care department.

There are options like email and live chat are available. You can also contact customer care team by using these options. It totally depends on your preferences and circumstances.

ASDA Phone Number

0800 952 0101  / 0800 952 6060

ASDA Contact Number

Asda has one of the busiest customer services department in the United Kingdom. Customers would like to call at Asda phone number whenever they face issues regarding products and services offered by Asda. They offers many deals aimed at savings their customer’s money. This online retailer has strong dominance in the market and it has solid marketing campaign that helps to draws more shoppers to its store by giving them extra discounts and services.

When you call at Asda customer service number given by us, call charges will be 7p per minute plus phone companies access charge. Charges may vary with different network service provider. It is to be noted that callers must be at least 18 years of age to place a call at Asda customer service department.

How do I get a refund?

You need to sign in  to your account and follow the steps mentioned below:

View your orders > click on the most recent order.

View details and request a refund.

Select the item for which you want to get a refund, and kindly provide the reason for doing so.

You can request a refund via online account, up to 3 days of your delivery. You can also click here for contact options.

Asda direct customer services

0800 952 6060

There are some items missing from my order, what can I do?

If you have been charged for the items you did not receive, the company will arrange  a refund for you.

Sign into the account and follow the steps mentioned below :-

View your orders > click on the most recent order.

View details and request a refund.

Select the item for which you want to get a refund and kindly provide the reason for doing so.

I’ve forgotten my password, what to do?

Follow the steps to reset the password:

Go to  and click on “Forgotten password?” from the sign in drop down at the top of the page.

Enter the email address and the postcode that is associated with your Asda account.

You will receive an email with a link on, follow the link and select a new password.

Asda customer services number

0800 952 0101 / 0800 952 6060

How to set options for substitution?

There are 2 ways to set your option for substitutions:

All together

From ‘Your Account’ > choose ‘Your Preferences.

Click ‘Yes, bring me substitutions’ or ‘No, don’t bring me substitutions’.

Want to Override

In this case, you can check or uncheck the box which allows substitutes on the “order summary page” when you’re checking out your order.

Asda direct contact number

0800 952 6060

Asda direct customer services

Why has my order been cancelled?

The company will  cancel your order if it cannot authorise your payment card. Once it is sorted out you can rebook the order by following the steps mentioned below:

Sign in to your account and go to “your orders”.

Select an order from your previous orders.

Click “add order to trolley”

Book a delivery or Click & Collect slot & checkout

How do I amend my card details?

To amend your card details follow the steps mentioned below:

1) Log into your account

2) Click on “Your Account” > select “Account Settings”.

3) Edit the details in the “payment card section”.

Asda home delivery contact number

0800 952 0101 / 0800 952 6060

How do I return an item?

Sign in to your account and follow the steps mentioned below:

Step 1 – View your orders and click on the most recent one.

Step 2 – View details and request a refund.

Step 3 – Select the “item or items” you want to refund and add the reason for doing so.

How to cancel my order?

To cancel the order, first you need to check the status of the order by going to Your Orders’ section and find the order you want to cancel.

If the order is not despatched: You can cancel it by contacting the company  representative at 0800 952 6060. You can call between 8 am to 8 pm. (7days)

If the order is  despatched:  In this case you will have to  refuse the delivery at the door.  Once the order is  received back by the company, it will send an email to let you know that your refund has been processed. It will take around 3-5 days for refund.

Asda customer services contact number

How to track my order?

You can track the order in the following ways:

Registered Customer:

    Go to Your Order.

    Select the order you want to track.

    Click on “Track Delivery”.

Guest customers:

    Go to Track Your Orders

    Enter the order details and click on “Track Delivery”.

Why can’t I find my tracking information?

This could be due to the following reasons:

Delay in the updates of tracking database.

The parcels which are sent by Royal Mail can’t be tracked.

Sometimes the supplier does not provide any information if the item is sent to you directly.

How do I cancel my exchange?

To cancel your exchange, you need to contact the company customer representative by calling on 0800 952 6060. Also, you can submit your query on the page:

Timings: 8 am to 8 pm (7 days)

Asda customer services contact number

Asda customer services number

0800 952 0101 / 0800 952 6060

What to do, if I can’t check out?

By following certain steps you will be able to check out.  Also you do not have to worry about your order, as it will be saved online in your account. Follow the steps below:

Clear your browser cache and cookies: If unsure how to delete, click on the link: and you will view all the steps to  delete cache and cookies according to your browser.

Delete the cards that are expired: Steps to delete the card-

                     1) Log into your account

                      2) Click on Your Account

                      3) Select Account Settings

                      4) Select ‘delete’ under the payment card section.

What is the 100 day Asda satisfaction guarantee?

You can return any George clothing or George home products within 100 days and ask for a refund or an exchange if unsatisfied with the product.

With few exclusions which are as follow:



hair accessories

indoor and outdoor furniture

What is the difference between gold, silver and bronze eVouchers?

The eVouchers can be used as a part payment when placing any order. The major differences between these eVouchers are:

Gold: Maximum of 1 per order but you cannot combine it with a silver voucher.

Silver: You can use as many but  cannot combine it  with a gold voucher.

Bronze: You can use as many and in combination with any other voucher.

Asda contact number head office – 0800 952 0101 / 0800 952 6060

Asda contact number head office

How should I contact Asda if I have a complaint?

Product complaints:

You have to contact the store telephone number, which is  written on the top of your receipt. If you are unable to find the contact details, click on Store Locator to find store contact details.

Serious product complaints:

If there is a product which has caused any injury or illness,  you can contact the company representative by calling on the number 0800 952 6060. Call timings are : 7.30 am to 10:30 pm (Monday to Sunday)

Asda Service complaints:

If you have any  complaint about the quality of the service you can contact the company by going to contact us.

What to do if my order is not delivered?

If your order is not delivered you need to get in touch with the company by calling on 0800 952 6060.

Call Timings: Monday to Sunday- 7.30am to 10.30pm.

NOTE: Calls will be free from BT landline. Charges may vary with other network providers.

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